Hi Jenny. I had already tried the first solution. I got the message ("this microsoft fix does not apply to your operating system or application version. Fix50784")Didn't try the second.
I used to have Norton and I'm thinking someone on here said to try MSE, so uninstalled Norton and installed MSE sometime ago. It certainly took it's time disabling Defender.
So now the question is, can I run with only MSE?
PS As always thanks for all the imput!
I forgot to mention. I have the sign in issue when signing onto GB with IE, No problem with Google or Firefox.