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#887516 - 05/14/13 05:37 AM Bigfish Credits vs Payment
Carolin Offline
Settled Boomer

Registered: 09/05/02
Posts: 566
Loc: Oslo, Norway
Stupid question of the day confused

Every time I try to buy a game from Bigfish, and use buy through their web-page, I only get a choice to use a credit. I wish to pay with my visa.
I can't find any way to do this except remove the whole game from the cart.

I tried to find an answer on Bigfish own site, but could not.

Caroline
_________________________
I haven't lost it, I just can't find it....

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#887547 - 05/14/13 09:44 AM Re: Bigfish Credits vs Payment [Re: Carolin]
Marian Offline
Moderator
True Blue Boomer

Registered: 07/04/00
Posts: 20977
Loc: near Yosemite in California
Hi Carolin, if you haven't already, you need to add your Visa card as a method of payment. To do this, you would go to "My Account" and then click on the tab that says "Billing Info." There, you can add a new method of payment (which in this case would be your Visa card details); after having done that, while still on that page, select that method of payment as the one that you wish to use to buy this game. If you don't wish to use your Visa card the next time you purchase a game, then you will need to go back to this Billing Info page and choose a different method of payment.

Please let me know if this does not answer your question or does not help you. wave

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#887553 - 05/14/13 10:09 AM Re: Bigfish Credits vs Payment [Re: Marian]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3715
Loc: Toronto, Ontario, Canada
Hi, Marian!

I've noticed that as well. If you have a Game Club credit, that is automatically applied to your purchase unless you use a coupon code (either a punch card credit or a promotion code).

Susan

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#887574 - 05/14/13 12:01 PM Re: Bigfish Credits vs Payment [Re: Carolin]
Carolin Offline
Settled Boomer

Registered: 09/05/02
Posts: 566
Loc: Oslo, Norway
I have my Visa info saved at Bigfish since i'm a club-member.

Thanks, maybe I try to write them a e-mail later.

Caroline.
_________________________
I haven't lost it, I just can't find it....

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#887660 - 05/14/13 07:07 PM Re: Bigfish Credits vs Payment [Re: Carolin]
smitty145 Offline
Settled Boomer

Registered: 07/17/09
Posts: 695
Loc: NYC, USA
Why not just buy one or two additional credits first? You're still paying for those with your Visa and then use those credits to get your game. It's the only way I ever got around it.
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"Hello! My name is Smitty145 and I'm an IHOGs Addict"

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#887662 - 05/14/13 07:11 PM Re: Bigfish Credits vs Payment [Re: Carolin]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 65546
Loc: In the Naughty Corner
That's what I do smitty. It's the same amount no matter what.
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Don't feed the Trolls

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#887663 - 05/14/13 07:11 PM Re: Bigfish Credits vs Payment [Re: smitty145]
Marian Offline
Moderator
True Blue Boomer

Registered: 07/04/00
Posts: 20977
Loc: near Yosemite in California
That's a good suggestion, smitty. I obviously hadn't finished my cup of coffee when I posted this morning. laugh wave

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#887778 - 05/15/13 11:39 AM Re: Bigfish Credits vs Payment [Re: Carolin]
Sparkle Offline
Addicted Boomer

Registered: 01/29/09
Posts: 1251
Loc: Canal Fulton, OH
Agree with Susie. BFG will automatically apply a game club credit for a standard game if your account has been billed for your membership. Check your VISA account for a $6.99 charge from BFG (which should be posted on the same date every month). This is how you got the Game Club credit. If you want to buy a CE, do as Ana has suggested.

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