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#888990 - 05/21/13 03:58 AM Anna EE
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Hi I was just wondering if any of you are enjoying "Steam" It is driving me nuts. Trying to play a game is just crazy, installing Steam then having to join Steam community to get any help. I am in the process of waiting for a reply on trying just to start ANNA. I cant play the game without this performance. Any one know a way around all this.
Regards
Maggsie
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#889041 - 05/21/13 10:14 AM Re: Anna EE [Re: maggsie]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9379
Loc: In my PC corner for the winter
While I'm not a huge fan of Steam, I use it and have never had any problems. You don't have to join the community to ask for help. You can ask their support for assistance although it sometimes take a couple of days to get an answer.
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Gardening is better than therapy. Plus you get tomatoes.

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#889083 - 05/21/13 01:43 PM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Thanks for that Draclvr, They have given me a product code to enter and I have done this checking each time that it is correct eg. upper case, lower case, numbers etc I have copied it on a clipboard as they suggested, now I don't know where the clipboard is. I will just have to wait for their reply.
Thanks again
Maggsie
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maggsie

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#889087 - 05/21/13 01:52 PM Re: Anna EE [Re: maggsie]
Jenny100 Online   content
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 34868
Loc: southeast USA
The "clipboard" is where something goes when you copy it.
Pasting it somewhere is pasting from the clipboard.
You never actually "see" a clipboard or a program called "clipboard."

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#889102 - 05/21/13 03:12 PM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Thanks Jenny 100 I am such an idiot got the code pasted no problem ,now they asked for my email and password and they don't recognise any of them , I will wait for their email and see what they have to say. Crazy
Thanks
Maggsie
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maggsie

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#889105 - 05/21/13 03:42 PM Re: Anna EE [Re: maggsie]
Terri824 Offline
Addicted Boomer

Registered: 01/12/06
Posts: 1366
Loc: Texas
Maggsie. I've had problems with them not recognizing me and it's a pain having to resend info. I hope you can get this worked out soon.
Also I am anxious to see what you think of the game.
Good luck,
Terri eek
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When you live in the past, it costs you the present.

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#889120 - 05/21/13 05:21 PM Re: Anna EE [Re: maggsie]
Winfrey Offline
Addicted Boomer

Registered: 04/11/06
Posts: 4266
Loc: The Country
I also had problems with them not recognizing me and then the code they sent me..twice...then they reset my password gave me that one and I was able to log on and change my password. This was only about 2weeks ago
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Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran

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#889196 - 05/22/13 03:35 AM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Thanks Teri and Winfrey its nice to know I am not alone. I also am ready to play this game it looks great, Its strange as I bought Deponia and that is Steam,no problem with that at all no product code to deal with. This ANNA must be good I hope that is if I ever get to play it LOL
Thanks and regards
Maggsie
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maggsie

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#889229 - 05/22/13 08:28 AM Re: Anna EE [Re: maggsie]
Upsydaisy Offline
Settled Boomer

Registered: 07/23/05
Posts: 800
Loc: Sunny Devon, United Kingdom
You probably know this, but a quick way to copy or paste any text is - highlight - press Ctrl C and to paste Ctrl V. I use it all the time when getting my free Big Fish games. wave

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#889283 - 05/22/13 02:38 PM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Thanks for that Upsydaisy. I am now on my second email to Steam help. they don't recognize my email or password. it will not let me change password now, crazy crazy company
When will I ever play this game.
Regards
Maggsie
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maggsie

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#889341 - 05/22/13 10:17 PM Re: Anna EE [Re: maggsie]
oldbroad Offline
Settled Boomer

Registered: 04/01/06
Posts: 973
Loc: Chicago
Hey Jenny. I always wondered where the heck that clipboard was. Now I know. Thanks!

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#889377 - 05/23/13 04:14 AM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Just love it, I know I am not alone LOL
Maggsie
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maggsie

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#890640 - 05/29/13 04:43 AM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Hi Just to give you an update, I am still trying to play this game after about a zillion emails and their crazy codes, they still will not recognize my email and password on the game, how they email me is a hoot LOL.
I tried to play it offline and the curser was floating all over the place, do you think this is because I was not connected to Steam?

Maggsie
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maggsie

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#890671 - 05/29/13 07:36 AM Re: Anna EE [Re: maggsie]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10393
Loc: Québec
Maggsie, I'm having the same problem.

It recognizes the username and password when I Login to Steam but not when I want to play AnnaEE.

I posted my question for help May 26th and added extra info. NO response. duh

Chief wave

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#890695 - 05/29/13 09:30 AM Re: Anna EE [Re: maggsie]
maggsie Offline
Settled Boomer

Registered: 02/03/06
Posts: 636
Loc: United Kingdom
Hi Chief Sorry your having the same problem but glad I am not alone. It takes about three days to get a reply from them, I have deleted all their emails as they were cluttering up my screen. Not much help just crazy codes and to go to secret question. I did all they asked and it was all accepted till I went into the game and then it wont recognize my email, crazy, crazy. Have to tried to play it offline yet? I emailed them again being very sarcastic, I will let you know what they come up with. Hope you have better luck
Regards
Maggsie
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maggsie

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