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Norton Anti-Virus and Malwarebytes
#889103
05/21/13 03:33 PM
05/21/13 03:33 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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I've been using Norton Anti-virus for several years now without too much of a problem.
A few months ago, I purchased the full version of Malwarebytes and installed it. I thought (and maybe I'm mistaken here) that I read that the two products can live side by side, so to speak.
All went well for a few months and then all of a sudden Norton started sending me messages that I needed to uninstall Malwarebytes in order for Norton to do it's job. I kept ignoring the message and all was well until I installed (or, I should say, TRIED to install) the new year's version of Norton. It wouldn't even install until I uninstalled Malwarebytes. Is there any way the two can be on the same computer? I hate to think I spent the money on Malwarebytes only to find out it's not usable anymore. Is there any to work around this?
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889114
05/21/13 04:21 PM
05/21/13 04:21 PM
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Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100
GB Reviewer Glitches Moderator
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In his Post #4 in the MalwareBytes forum at http://forums.malwarebytes.org/index.php?showtopic=125465the poster named "Firefox" posted how to make exceptions in Norton to exclude MalwareBytes files from being flagged by Norton. Please exclude the following files from your Antivirus Software (not sure what version of you are using): Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well For Windows XP: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbampt.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\ mbamscheduler.exe For Windows Vista or Windows 7 & 8: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Malwarebytes' Anti-Malware\mbampt.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Malwarebytes' Anti-Malware\ mbamscheduler.exe For 64 bit versions of Windows Vista or Windows 7 & 8: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbampt.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware \ mbamscheduler.exe Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE and MBAMSERVICE.EXE from it as well Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site: data-cdn.mbamupdates.com The FAQ contains examples of setting file exclusions for some known AV products http://forums.malwarebytes.org//index.php?showtopic=10138
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889116
05/21/13 04:32 PM
05/21/13 04:32 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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Thanks for that information and links, Jenny! I'll give it a try and see how that works.
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889137
05/21/13 07:06 PM
05/21/13 07:06 PM
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Joined: Jun 2005
Posts: 20,113
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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They can be used side-by-side. In fact, the combination of a good anti-virus and Malwarebytes Pro gives you excellent protection. They call it "cooperative functionality" whatever that means. I run MWB Pro alongside Microsoft Security Essentials on my Windows 7 and Windows Defender (basically Security Essentials for Windows 8) on my Windows 8. I've never had either one slow down my computer. I've put this combination on at least half a dozen other computers and it really works well.
Once again, weeds are my life!
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889340
05/22/13 10:15 PM
05/22/13 10:15 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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Jenny,
I put the files you listed in your posting in the "items to exclude" list on Norton.
I was able to reinstall and run Malwarebytes. I'll just have to wait and see if any problems develop, but for the moment, the two are co-existing.
Thanks.
Mary
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889359
05/22/13 11:49 PM
05/22/13 11:49 PM
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Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6
BAAG Specialist
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I used to run Norton when I got my first PC, and chucked it after getting their Internet Security because it became a very pushy program. I don't remember all it was interfering with, but instead of being in the background, it was standing out front directing traffic.
I went through another pushy program until I came upon Avast! and Malwarebytes. Because both DID sit in the background watching things, and only yelled when they detected something, I purchased both and have been happy since.
If something gets your goat, it just proves you have a goat to get.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889394
05/23/13 08:09 AM
05/23/13 08:09 AM
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Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100
GB Reviewer Glitches Moderator
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Jenny,
I put the files you listed in your posting in the "items to exclude" list on Norton.
I was able to reinstall and run Malwarebytes. I'll just have to wait and see if any problems develop, but for the moment, the two are co-existing.
Thanks.
Mary Glad to hear it worked for you, Mary. Too bad Norton couldn't do this themselves instead of expecting their customers to do it.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889416
05/23/13 10:45 AM
05/23/13 10:45 AM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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Sharon,
If you'll be using the free Malwarebytes, you should have no problem using it with any anti-virus since it only runs when you start it. The "Pro" version is a real-time program and is continually scanning, (as far as I understand it). I was tired of trying to remember to run the free version, so I went for the "Pro".
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889429
05/23/13 12:11 PM
05/23/13 12:11 PM
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Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6
BAAG Specialist
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That's correct, Mary. The paid version of Malwarebytes is an active scanning software that sits in the background and watches for malware or possible sites that might contain malware. And so far I've no problems with how Malwarebytes has been acting.
If something gets your goat, it just proves you have a goat to get.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Homer6]
#889452
05/23/13 03:26 PM
05/23/13 03:26 PM
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Joined: Mar 2013
Posts: 336
Alaska
lanlynk
Settled Boomer
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... instead of being in the background, it was standing out front directing traffic. That is a perfect way of describing how some programs act!  And the most annoying thing is when you get two aggressive apps competing for Chief Traffic Cop. I can picture two little Tron-like figures battling it out on the Grid. 
"Dragons were never gone. They were just invisible and very, very quiet." ~ M'aiq the Liar (Skyrim)
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Re: Norton Anti-Virus and Malwarebytes
[Re: lanlynk]
#889557
05/24/13 02:09 AM
05/24/13 02:09 AM
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Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6
BAAG Specialist
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Nice analogy, lanlynk. Love it.
If something gets your goat, it just proves you have a goat to get.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889836
05/25/13 12:06 PM
05/25/13 12:06 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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Sharon,
Norton anti-virus (don't know if that's what you're referring to in the above post) is NOT the same as Malwarebytes: they check for different "bad guys".
I've used Norton anti-virus for several years (had McAfee and I HATED it!)and have never had them ask me to buy anything except renew when the subscription is over.
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#889841
05/25/13 12:33 PM
05/25/13 12:33 PM
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Joined: Jun 2005
Posts: 20,113
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Sharon, like Mary says, all Norton is doing is asking you to renew your subscription every year or whatever time period you have subscribed for. They may update the programs itself too.
Once again, weeds are my life!
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892109
06/04/13 03:35 PM
06/04/13 03:35 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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Well, I'm back again. Norton popped up today and again said to uninstall Malwarebytes. I just excluded the Malwarebytes files that Jenny listed a couple weeks ago, but I'm back to square one.
Funny thing, though: also on my Norton "don't scan" list is one that I didn't put there: "\system volume information\". I don't know what it is nor how it got there!
Can I just keep ignoring what Norton is asking me to do and get on with my life?
Should I get rid of that additional line item that I didn't put there?
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892118
06/04/13 05:01 PM
06/04/13 05:01 PM
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Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100
GB Reviewer Glitches Moderator
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Funny thing, though: also on my Norton "don't scan" list is one that I didn't put there: "\system volume information\". I don't know what it is nor how it got there! It's probably something Norton put there. Avast does something similar. There's a discussion about it at http://community.norton.com/t5/Norton-In...can/td-p/456684where the poster "SendOfJive" tells why it isn't necessary to scan system volume information (3rd post down). Can I just keep ignoring what Norton is asking me to do and get on with my life? I would not get rid of MalwareBytes. It's capable of detecting malware that Norton isn't. I'd complain about it to Norton support though. If I had to choose between them, I'd keep MalwareBytes and find a new antivirus. Should I get rid of that additional line item that I didn't put there? It's up to you. I wouldn't scan it regularly, though I might scan it once in a while.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892126
06/04/13 06:43 PM
06/04/13 06:43 PM
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Joined: Jun 2005
Posts: 20,113
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Near St. Louis, MO
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I totally agree with Jenny. I would choose Malwarebytes first.
I recently built a new computer for a friend and installed Windows 7 on it. He had just renewed his Norton subscription about 2 months ago on his old XP machine. I asked him if he wanted me to go ahead and install Norton with the subscription. He told me he was so aggravated with Norton and all the stuff it popped up with asking him to make decisions he had no idea what to do. It's like what Homer6 said - it was out front directing traffic. So I installed Malwarebytes Pro and Microsoft Security Essentials and he told me that after just 2 weeks with his new computer, it was the best $60 he ever threw away.
I'm not telling you to ditch Norton because it really is a good antivirus program, but when the next time to renew comes up, you might want to consider exploring some other options.
As my friend told me, it was all about the aggravation factor!
Once again, weeds are my life!
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892139
06/04/13 07:59 PM
06/04/13 07:59 PM
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Joined: Jun 2005
Posts: 20,113
Near St. Louis, MO
Draclvr
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Sharon, there is a way to turn off those verbal "announcements." Sometimes I would hear a voice saying something and it would scare the dickens out of me! So I disabled it on my XP computer.
Once again, weeds are my life!
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892140
06/04/13 08:02 PM
06/04/13 08:02 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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I never had any "verbal" announcements, thank goodness. Just a popup saying my subscription was almost up.
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892156
06/04/13 09:33 PM
06/04/13 09:33 PM
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Joined: Jan 2010
Posts: 3,293
Rivellon
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Avast talks to you. The paid version anyway. I got rid of it when they annoyed me half to death reminding me to resubscribe. I had a little trouble removing it...finally did...but I found out when I researched it that some people can't get it off their system without using a special program that Avast does provide. How fun.
I'm using MS Security Essentials now. As Drac said, it doesn't fight with Malwarebytes and I'm perfectly happy with it.
Gil.
"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892158
06/04/13 09:47 PM
06/04/13 09:47 PM
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Joined: Jun 2005
Posts: 20,113
Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Norton doesn't talk to you, but Avast does and has scared me to death before I disabled the verbal notices! Once I thought someone was in the house with me before I figured it out and felt like an idiot.
Once again, weeds are my life!
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892160
06/04/13 09:59 PM
06/04/13 09:59 PM
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Joined: Nov 1999
Posts: 3,669
New York
Mary
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oldbroad,
All that would happen is that a small box would appear on my screen and tell me how many days until my subscription expired and asked whether I wanted to renew. That's it, no big deal. I kind of liked that they reminded me to renew. All in all, I got maybe 4 reminders over the last week or so.
The answer is....chocolate! Who cares what the question is.....
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Re: Norton Anti-Virus and Malwarebytes
[Re: SharonB]
#892168
06/04/13 10:40 PM
06/04/13 10:40 PM
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Joined: Nov 2000
Posts: 34,381
United Kingdom
Mad
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Well, Norton seems to have come in for a thrashing !!  Currently I have Norton 360 on both my internet machines (WinXP and Win7) and I don't have any problems  In fact I've used Norton products since I got my very first computer and am happy to say I've never suffered a virus or been invaded by any type of malware in all those years 
Time : The Most Precious Commodity
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Re: Norton Anti-Virus and Malwarebytes
[Re: SharonB]
#892313
06/05/13 12:26 PM
06/05/13 12:26 PM
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Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6
BAAG Specialist
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Mary, Norton was asking me to re-subscribe. However I just found them annoying. I am currently using Avast and MalwareBytes Pro. I did a complete system scan with both programs. One trojan was found and corrected (quarantine?/Removal?) Anyway my system is good so far.
There is an announcement (verbal) when the virus definitions are updated (Avast). I think this might get annoying but I'm not sure yet. Is there a way to stop the announcement? Or have it update in the background without telling me?
Sharon Sharon open Avast and click on Settings in the upper right corner of the window. Once the Settings window is open you'll see a list of choices on the left hand side. One of those choices is Sounds. That selection lets you turn off all Avast sounds or select those sounds you don't want. It also lets you disable voice over. There's also a Pop Up choice which allows you to select which pop up you want displayed.
If something gets your goat, it just proves you have a goat to get.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Mary]
#892388
06/05/13 04:27 PM
06/05/13 04:27 PM
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Joined: Jan 2007
Posts: 1,525
oldmariner
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I will throw another choice out there. I have been using Webroot Essentials with Malware pro for a few years now without issues. I tried Webroot because of a few programs of theirs I had used in the past. The antivirus has a small footprint, updates daily and is not intrusive. It plays nice with Malwarebytes Pro and I have yet to get a nasty on the system. The price is reasonable as well. One more thing to consider. Both Norton and Macafee are intrusive bloatware programs that cause more problems than they are worth. I tried both of them many years ago and ran away as fast as I could and never went back.
Last edited by oldmariner; 06/05/13 04:28 PM.
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Re: Norton Anti-Virus and Malwarebytes
[Re: Jenny100]
#892405
06/05/13 04:59 PM
06/05/13 04:59 PM
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Joined: Nov 2000
Posts: 34,381
United Kingdom
Mad
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They're using a newer version of Norton, Mad.
Also, do you use MalwareBytes Pro? That seems to be the biggest issue -- that Norton doesn't want to allow MalwareBytes Pro on the same computer. Oh, I see. Thanks, Jenny1oo. And no, I don't use the "Pro" version of MalwareBytes. I'm likely to stick with Norton though as it has proved itself a thousand times over, for me 
Time : The Most Precious Commodity
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Re: Norton Anti-Virus and Malwarebytes
[Re: Homer6]
#892416
06/05/13 05:32 PM
06/05/13 05:32 PM
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Joined: Jan 2009
Posts: 1,243
Delaware, USA
SharonB
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Thanks Homer!  I just took off voice over. I turned some other things off earlier. Tomorrow, when I'm less tired, I'll look thru the program more thoroughly and make sure I have it setup the way I like. Sharon
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