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#891211 - 05/31/13 02:51 PM big fish issue
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1807
Loc: georgia
i brought the 2 pack they gave me a 3 game free, but it doesn't take my coupon code.


Edited by BrownEyedTigre (05/31/13 03:31 PM)
Edit Reason: edited title

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#891214 - 05/31/13 03:09 PM Re: big fish issue [Re: family]
MaG Offline
Administrator
Sonic Boomer

Registered: 12/28/99
Posts: 66236
Are you talking about the Bundle sale with the coupon code for 2.99 per additional games?

If so did you follow this procedure here.

Also please be sure to not put down a person, place or company until you know that an error is done maliciously.

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#891216 - 05/31/13 03:20 PM Re: big fish issue [Re: MaG]
Marian Offline
Moderator
True Blue Boomer

Registered: 07/04/00
Posts: 21252
Loc: near Yosemite in California
Family, if you have encountered a problem, Big Fish will make it right; they always do. wave

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#891217 - 05/31/13 03:25 PM Re: big fish issue [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1807
Loc: georgia
i brought the 2 pack nightmare adventure games at walmart and it says get a third game free even gave me a coupon code i use it and it doesn't work, but i know big fish will fix it.

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#891218 - 05/31/13 03:26 PM Re: big fish issue [Re: family]
Marian Offline
Moderator
True Blue Boomer

Registered: 07/04/00
Posts: 21252
Loc: near Yosemite in California
Yes, I would definitely contact Big Fish about this, as they will certainly do something about it. wave

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#891219 - 05/31/13 03:28 PM Re: big fish issue [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1807
Loc: georgia
i did, i click the green envelope and fill it out, because i may not be the only one.

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#891220 - 05/31/13 03:33 PM Re: big fish issue [Re: family]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 65747
Loc: In the Naughty Corner
family, I edited your title. I do not think that was a fair statement for a company that bends over backwards to make their customers happy.
_________________________
Don't feed the Trolls

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#891225 - 05/31/13 04:08 PM Re: big fish issue [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 1807
Loc: georgia
i understand i was just upset, i kept trying to put that stupid code in and it din't work, and i am sorry, i agree with you, but they need to fix that, they finally did i got my bonus game, sand you guys are right about viva media, and big fish, but not digital chocolate.


Edited by family (06/09/13 05:23 PM)

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