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#892378 - 06/05/13 04:09 PM Re: Playrix [Re: kjos]
kjos Offline
BAAG Specialist

Registered: 10/11/01
Posts: 5792
Loc: Beverly Hills, Florida
Susan,are you going to delete the other game or just install the one from BFG? I might do the same. I have one more download for the ce.
Richard


Edited by kjos (06/05/13 04:30 PM)
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#892393 - 06/05/13 04:34 PM Re: Playrix [Re: kjos]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3716
Loc: Toronto, Ontario, Canada
Hi, Richard!

Once the refund hits my credit card, I will delete the CE from my hard drive. I would assume the game I purchase from BFG will install in a different location.

If you download the game again from Playrix and get stuck in the same spot, I would suggest you also request a refund, unless you're willing to wait until the glitch is fixed.

Susan

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#892432 - 06/05/13 06:16 PM Re: Playrix [Re: kjos]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 65742
Loc: In the Naughty Corner
You need to clean off the old data before playing the new one to be sure it works. It's always a good idea. You can save the old data in a folder if you like, but you should then delete the developer folder with that game to get rid of saves and profiles completely.
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#892443 - 06/05/13 06:53 PM Re: Playrix [Re: BrownEyedTigre]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3716
Loc: Toronto, Ontario, Canada
Hi, Ana!

Thanks for the advice! I might as well delete the game I purchased from Playrix since I can't finish it anyway. I'm crossing my fingers that I won't have the same problem with the one I purchase from BFG.

Susan

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#892451 - 06/05/13 07:05 PM Re: Playrix [Re: kjos]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 65742
Loc: In the Naughty Corner
Just remember that deleting the game leaves behind the folder with the saves and data so do both and you'll be sure to start a clean game.

Ana wave
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#892454 - 06/05/13 07:13 PM Re: Playrix [Re: BrownEyedTigre]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3716
Loc: Toronto, Ontario, Canada
Hi, Ana!

I used "Uninstall Programs" in the Control Panel and can't find any leftovers. I checked under "Program Files (x86)" as well as "Program Files" and there are no save or data files.

Susan

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#892457 - 06/05/13 07:25 PM Re: Playrix [Re: kjos]
BrownEyedTigre Online   happy
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 65742
Loc: In the Naughty Corner
The developer folder should still be there.
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#892458 - 06/05/13 07:25 PM Re: Playrix [Re: Susie07]
Marian Online   content
Moderator
True Blue Boomer

Registered: 07/04/00
Posts: 21246
Loc: near Yosemite in California
I don't know about Playrix, but saved games in Windows 7 for Big Fish games are found in:

C Drive - Users - Computer - App data - Roaming - (Name of Developer)

wave

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#892459 - 06/05/13 07:30 PM Re: Playrix [Re: kjos]
kjos Offline
BAAG Specialist

Registered: 10/11/01
Posts: 5792
Loc: Beverly Hills, Florida
Susan----I bought the game from BFG.Well I deleted the ce everything data.
Kind of hard to explain. I took the data from the old ce and moved it to games 1 and took the new se data and moved it to games 2. Deleted the se data and moved the ce to the new file. Started the game and it worked so I don't have to replay the whole game. Did you understand all of that I don't know if I did. Now when they get the ce fixed than I will move all the data back to the ce. Wow what a job. They got the sc fixed.
Richard


Edited by kjos (06/05/13 07:32 PM)
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#892461 - 06/05/13 07:32 PM Re: Playrix [Re: kjos]
Upsydaisy Offline
Settled Boomer

Registered: 07/23/05
Posts: 831
Loc: Sunny Devon, United Kingdom
Hi everybody, I bought the game from Big Fish with a free game coupon. I have played it through to the end with no bugs at all.
Why have Playrix not notified us about the update. I have written again to Olga and asked for a refund. I can't really be bothered about the extra on the Collectors Edition.
By the way, I didn't uninstall the download from Playrix and having two instalments didn't seem to affect the game from Big Fish. wave

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#892462 - 06/05/13 07:34 PM Re: Playrix [Re: kjos]
kjos Offline
BAAG Specialist

Registered: 10/11/01
Posts: 5792
Loc: Beverly Hills, Florida
Why do we have to go through all of this.

Wondering if I used all the data from the new se game on the ce. After I got done playing the se will it work. Just a thought.
Richard


Edited by kjos (06/05/13 07:54 PM)
Edit Reason: added more
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#892476 - 06/05/13 08:32 PM Re: Playrix [Re: kjos]
Susie07 Offline
Addicted Boomer

Registered: 10/25/03
Posts: 3716
Loc: Toronto, Ontario, Canada
Marian, the developer folder was hidden and there were 2 other games by that developer that I had purchased from BFG, so I manually deleted the 2 Namariel Legends files that were there.

Upsydaisy, I'm glad you were able to play the game through to the end because I just purchased it from BFG with a coupon as well.

Richard, I uninstalled the CE in the Control Panel and manually deleted the remaining files in the developer's folder. My refund is being processed so I'm not gonna bother with the CE anymore, so there was no point leaving it on my hard drive.

Susan

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#892571 - 06/06/13 08:11 AM Re: Playrix [Re: kjos]
DanceWarrior Offline
Shy Boomer

Registered: 06/24/10
Posts: 46
I bought the Namariel CE from Playrix (at $5.99), and got stuck at the same place - Davincino's prison cell in Chapter 8. I see the items on the desk but can't zoom in on it. Like most of you, I also skipped through his dialog - and maybe it's why the desk wasn't active.

The game is too delightful to not finish, so I caved and used a punchcard reward on the SE at BFG. I didn't uninstall the CE. I went ahead and installed the SE too - they are located in 2 different folders so no problem there.

I launched the SE to see if it recognized my CE profile - nope. I was prompted to create a new one. That's expected, so no worries.

Right after creating the new profile, I quit the game and went to the saved data folder (My Documents > AppData > Roaming > ShamanGS).

There were 2 folders:
NamarielLegends_IronLord_CE
NamarielLegends_IronLord

I opened the "NamarielLegends_IronLord_CE" folder and copied the contents there (2 files - myname.xml & app.ini). Then I opened the "NamarielLegends_IronLord" folder and deleted the contents, and pasted the 2 copied files there.

Back to the desktop, I re-launched the SE to check if it now recognized my CE profile. Yes! It did smile I pressed Play and I was back in Davincino's prison cell.

Lo and behold -- there is now a magnifying cursor over the desk! I zoomed in and took the items - a valve handle and a brush! Yeah! Then I exited the game.

Back to the Appdata / Roaming folders, and did the reverse. Copied the SE savefiles and pasted it in the CE savefile folder (overwriting the previous ones).

I re-launched the CE and crossed my fingers... and YES! My game is intact, and I have the valve handle and brush in my inventory. No need to start the game over laugh

EDIT: ok it seems you need to do one more thing on the desk in the SE, before moving back to the CE. blush

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#892586 - 06/06/13 09:11 AM Re: Playrix [Re: kjos]
kjos Offline
BAAG Specialist

Registered: 10/11/01
Posts: 5792
Loc: Beverly Hills, Florida
I just got this e-mail.
Hello Richard,

This is me again. Great news! I am glad to let you know that we have fixed the problem with the game and it should work correctly now. All you need is to download and install the full updated version using the following link.
Richard
_________________________
***To Error is Human**To Forgive is Divine***

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#892600 - 06/06/13 10:19 AM Re: Playrix [Re: kjos]
DanceWarrior Offline
Shy Boomer

Registered: 06/24/10
Posts: 46
LoL! If only I had been more patient, I could have saved a BFG punchcard credit razz

Thanks for the heads-up Richard / kjos! I re-downloaded the Playrix installer, and re-installed the CE.

I can confirm that the glitch has indeed been fixed. I had a backup of the savefile where I was stuck at the desk. I reverted to that profile, and launched the new CE... and Yay! The desk is now zoomable. Good job, Shaman / Playrix!

What they didn't fix though, is the Strategy Guide. It still makes no mention of the the acorn & crystal - which leads me to believe that those were last-minute additions to the gameplay, hence all the trouble with the desk being active / inactive.

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