I heard back from Deep Silver and they said to check my video drivers. I have DirectX 11. They then said to download this and to send them the file for further analysis.ftp://ftp.kochmedia.com/pub/hotline/KMDiag.exe
I can't click on this in my email and when I copied and pasted it into my browser, I got so many similar choices, I didn't know which one to choose.
Interestingly enough, when I copied and pasted it here, the link became hot and I can click on it. However, my computer sent me a warning that this file is not commonly downloaded and it could hurt my computer. Why are they asking me to download this link?
How do I update my audio drivers? Do I go to the Microsoft website? If so, what am I looking for?
Thanks to all of you for trying to help me with this.