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#900060 - 07/09/13 02:58 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
Barbara, the best thing will be that you contact Viva's support:

http://support.viva-media.com/

I can try to help when it is for the code but I can't help you on this one.
I just tried myself and got the game in the cart.

Good luck.

Chief wave

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#900069 - 07/09/13 03:42 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
MrMentalD Offline
Shy Boomer

Registered: 11/09/11
Posts: 20
Loc: Finland
Only missing the first one in digital anymore smile Thanks to GB and Viva!

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#900077 - 07/09/13 04:18 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
Code sent to you MrMentalID. dance

Chief wave

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#900091 - 07/09/13 05:08 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Lynnypoo2 Offline
Settled Boomer

Registered: 01/22/09
Posts: 363
Loc: georgia, USA
Whoo Hooo to the winners...great game. hope you enjoyed it as much as i did
_________________________
peace!

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#900258 - 07/10/13 12:26 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
venus Offline
BAAG Specialist

Registered: 03/07/09
Posts: 5417
Loc: Arcadia (twin world of Stark)
Congratulations, winners! bravo Enjoy this great game. rah

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#900265 - 07/10/13 12:45 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
barlouwin Online   content
Settled Boomer

Registered: 09/17/06
Posts: 409
Loc: United Kingdom
Hello Chief have done what you said but not able to send support ticket as it says already enough of them which I don't understand have tried most of the day to download the game again but still same problem, it will let me order any other game but not this one.May I suggest that seems I am having so much trouble to get the game and getting nowwhere you let another member have the game code so they can have the game perhaps they will have better luck than me.Hope you will do this for me.Thanks to you for your help.
Barbara

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#900289 - 07/10/13 02:13 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Gillan Offline
Settled Boomer

Registered: 04/14/07
Posts: 320
Loc: Arizona
Wow! Thanks Chief, and thanks to Viva Media as well smile

Email sent!
_________________________
Women and cats will do as they please, and men and dogs should relax and get used to the idea.

- Robert A Heinlein

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#900307 - 07/10/13 03:59 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
barlouwin, I will not let you down until you get the game to be played.

I have sent to a tech at Viva the sequence of event you posted here at GB.

I'm sure they will do all they can to help you.

Be back.

Chief wave

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#900313 - 07/10/13 04:29 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
barlouwin, see your e-mail.

Chief wave

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#900333 - 07/10/13 05:38 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
VivaMedia Offline
Shy Boomer

Registered: 04/05/12
Posts: 12
Hi Barbara,

A couple of questions. Hopefully you can answer them, and I apologize in advance if any of them seem obvious:

1) When you first go to the Black Mirror 3 webpage, you should see an Age Gate. This is to verify you're over the correct age to play the game. Are you putting in your proper birthday/year?

2) When you land on the Black Mirror 3 webpage, are you selecting the download version of the game? The default selection is PC Box. You need to select PC Download.

3) After selecting PC Download and clicking on Add to Cart, scroll to the top of the webpage and select the My Cart button. Is your cart still empty?

4) If so, what web browser are you using?

If all else fails, maybe we can set you up directly with a download link. I'll check back in a little bit for your answers. Thanks,

Viva Media

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#900334 - 07/10/13 06:07 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
Andrew, thanks for coming in and help Barbara..

See your e-mail.

Chief wave

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#900336 - 07/10/13 06:15 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Gillan Offline
Settled Boomer

Registered: 04/14/07
Posts: 320
Loc: Arizona
Sorry to hear that another winner has had a problem, hope they get it sorted.

Just wanted to let you know that my game downloaded without a glitch smile

Thanks again!
_________________________
Women and cats will do as they please, and men and dogs should relax and get used to the idea.

- Robert A Heinlein

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#900337 - 07/10/13 06:20 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
Chief Offline
Staff
Adept Boomer

Registered: 12/12/03
Posts: 10516
Loc: Québec
Great. Enjoy. dance

Chief wave

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#900374 - 07/10/13 11:31 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
exalthim2 Offline
Addicted Boomer

Registered: 06/17/05
Posts: 1420
Loc: Beach Park, Il.
I'm still having a problem as well downloading the game. Everyting worked fine until I hit the download link then I kept getting "Access denied" error message on google and on IE i get a message "can't display the webpage" Tech has been in touch but it still doesn't work.
Kim
_________________________
You don't have to attend every argument you're invited to.

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#900380 - 07/10/13 11:43 PM Re: WINNERS ¤¤¤ Black Mirror 3 ¤¤¤¤ WINNERS [Re: Chief]
BrownEyedTigre Offline
The Sassy Global Moderator PR Liaison
Sonic Boomer

Registered: 01/04/04
Posts: 64923
Loc: In the Naughty Corner
Have you seen the post by Viva Media a few posts above yours Kim?

Ana luck
_________________________
Don't feed the Trolls

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