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#904311 - 07/28/13 04:50 PM the secrets of da vinci - forbidden manuscript
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
hi, is there any reason why i cannot get this game to run even though i am the administrator, have CD 2 in the drive to start and tried compatibility settings? i successfully used XP but i am trying under win7, robert.

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#904317 - 07/28/13 05:25 PM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35621
Loc: southeast USA
Since the game ran on Windows XP, have you tried setting compatibility settings of the shortcut on the desktop to run using XP compatibility?

If it doesn't run using XP compatibility, try other compatibilities, like 98, NT, and 2000.

Keep in mind that running when you're logged in as an Administrator is not the same as right-clicking the shortcut (or game exe) and choosing "Run As Administrator."

Make sure your antivirus is not blocking it.

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#904602 - 07/30/13 09:55 AM Re: the secrets of da vinci - forbidden manuscript [Re: Jenny100]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
hi Jenny,i have tried all of those but it still will not run. robert.

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#904607 - 07/30/13 10:09 AM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
InlandAZ Offline
Glitches Forum Moderator
BAAG Specialist

Registered: 08/14/02
Posts: 6861
Loc: Arizona
Is there a specific error message, or does it just fail to open at all?

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#904648 - 07/30/13 01:35 PM Re: the secrets of da vinci - forbidden manuscript [Re: InlandAZ]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
it fails to open. robert.

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#904650 - 07/30/13 01:46 PM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35621
Loc: southeast USA
If you installed into the default C:\Program Files location, parts of the install may have been blocked. Try uninstalling and installing into some location other than C:\Program Files. You can also try changing the compatibility of the installer file to XP compatibility before running the installer.

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#904805 - 07/31/13 05:45 AM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Kaki's Sister Offline
Graduate Boomer

Registered: 11/21/04
Posts: 17612
Loc: Marlborough USA
Robert a suggestion - Do you have a computer with hyper-threading? Sometimes hyper-threading can cause issues and needs to be turned off. I had that happen to me. Good luck!
_________________________
Gerry

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#904853 - 07/31/13 09:39 AM Re: the secrets of da vinci - forbidden manuscript [Re: Kaki's Sister]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
hi Kaki's Sister, i haven't a clue! how can you tell? robert.

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#904869 - 07/31/13 10:19 AM Re: the secrets of da vinci - forbidden manuscript [Re: Jenny100]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
hi Jenny, i tried c:\bigfishgamescache but it still would not run. in fact, i got a message saying 'insufficient priviliges,you must be administrator'. i AM an administrator! robert.

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#904874 - 07/31/13 10:36 AM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Draclvr Offline
Adept Boomer

Registered: 06/03/05
Posts: 10208
Loc: In Missouri near St. Louis
I think you said you've already tried this, but have you right clicked on the game icon and selected "run as administrator?" That will elevate your administrator...
_________________________
Fireplace, yarn, knitting needles, books, wine... check. Yup, I'm ready for winter.

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#904915 - 07/31/13 01:04 PM Re: the secrets of da vinci - forbidden manuscript [Re: Draclvr]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
hi Draclvr, i ran as administrator - same outcome and same 'insufficient privileges' message. robert.

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#904918 - 07/31/13 01:32 PM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
mj2c Offline
Settled Boomer

Registered: 12/06/07
Posts: 947
Tell us *exactly* what you are doing when you try to run the game.
Where you installed it.
And *exactly* what the error message says. Is it just those two words.

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#904942 - 07/31/13 03:15 PM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35621
Loc: southeast USA
Originally Posted By: robert gray
hi Jenny, i tried c:\bigfishgamescache but it still would not run. in fact, i got a message saying 'insufficient priviliges,you must be administrator'. i AM an administrator! robert.

Wait a minute.
This is a Big Fish game?
That changes a LOT.

You won't even see the exe file unless you have your computer set to display hidden files.
Also, the desktop shortcut doesn't go to the real executable. Instead it starts the Big Fish Game Manager, which starts the game. Changing compatibility on the Big Fish Game Manager will have ZERO effect.

You need to make hidden files visible, then go into the install folder and set compatibility on the game exe, which will look sort of faded, but still be visible after you make hidden files visible.

Here's one way to get your computer to show hidden files:
http://www.bleepingcomputer.com/tutorials/show-hidden-files-in-windows-7/

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#905003 - 07/31/13 07:13 PM Re: the secrets of da vinci - forbidden manuscript [Re: Jenny100]
robert gray Offline
Addicted Boomer

Registered: 01/22/07
Posts: 1566
Loc: ottawa canada
no, no, Jenny. this is not a bigfish game. i was only picking randomly to satisfy your suggestion to re-install other than c:\program files. i guess i picked the wrong one! any suggestions? robert.

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#905015 - 07/31/13 08:18 PM Re: the secrets of da vinci - forbidden manuscript [Re: robert gray]
Jenny100 Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Registered: 10/24/00
Posts: 35621
Loc: southeast USA
Try installing into a subfolder of
C:\Users\whatever-your-username-is\Documents\

To run the game as Administrator, right-click the game executable file itself, not the folder the file is in, and choose "Run As Administrator." (As long as it's not a Big Fish game and the shortcut doesn't point to a launcher rather than the executable, you can right-click the shortcut and choose "Run As Administrator.")

There could also be an incompatibility with the version of TAGES copy "protection" the game shipped with. The latest version should be compatible with Windows 7, and can be downloaded here:
http://www.tagesprotection.com/main.htm?page=minimum.htm

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