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#910618 - 08/28/13 09:25 PM The Raven chapter 2 load screen hangs
sanford Offline
Settled Boomer

Registered: 03/20/08
Posts: 880
Loc: Hicksville, NY USA
Hi fellow Boomers. I just started to play "The Raven-Chapter 2". About 5 minutes from the start of the game, the "Load Screen" hangs forever. I have the STEAM version of the game. I have tried to find a solution via Steam Support, but I'm not having any success. There is NO E-mail contact listed on the support site.
Does anyone have a direct e-mail address to Steam Support?
I had absolutely no problems playing Chapter 1, although the "loading screen"time was fairly long (about 60 seconds), but everntually WOULD load to continue the gameplay.
I have WIN XP as my OS, and a GeForce GT 430 video card.
Any help would be appreciated.
Sandy

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#910620 - 08/28/13 09:33 PM Re: The Raven chapter 2 load screen hangs [Re: sanford]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9368
Loc: In my PC corner for the winter
sanford, you go to the link for your specific game. Once you are there, select the forums and from there you can select support to send them a support ticket. They are not the speediest, but I've always gotten a response within a couple of days though.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#910716 - 08/29/13 11:49 AM Re: The Raven chapter 2 load screen hangs [Re: Draclvr]
sanford Offline
Settled Boomer

Registered: 03/20/08
Posts: 880
Loc: Hicksville, NY USA
Thanks so much, Draclvr. I'll give it another try.
sandy

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#910825 - 08/30/13 12:02 AM Re: The Raven chapter 2 load screen hangs [Re: Draclvr]
sanford Offline
Settled Boomer

Registered: 03/20/08
Posts: 880
Loc: Hicksville, NY USA
I've posted my problem on the Nordic Games forum, AND on the STEAM forum, draclvr, but I have not yet received any responses from either of them. I'll try again tomorrow.
Sandy

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#910828 - 08/30/13 12:12 AM Re: The Raven chapter 2 load screen hangs [Re: sanford]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9368
Loc: In my PC corner for the winter
Good luck... I've usually had to wait a couple of days. With the weekend coming it, it might even be longer.
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#910929 - 08/30/13 12:57 PM Re: The Raven chapter 2 load screen hangs [Re: sanford]
VRMpls2 Offline
Settled Boomer

Registered: 09/26/04
Posts: 460
Tried again to reinstall from Adventure Shop...and it killed again during the 2nd chapter install. Doing this 5 times is a bit much now (takes forever) and am asking for 2/3 of my money back. They just said to do exactly what I said I did, and no help.

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#911185 - 08/31/13 11:06 PM Re: The Raven chapter 2 load screen hangs [Re: Draclvr]
sanford Offline
Settled Boomer

Registered: 03/20/08
Posts: 880
Loc: Hicksville, NY USA
Well, Draclvr, I took a chance by deleting the entire game, re-installing it (via STEAM), and now it's running perfectly. No more loading screen "hang-ups" at all. Happy Gaming!
Sandy

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#911186 - 08/31/13 11:18 PM Re: The Raven chapter 2 load screen hangs [Re: sanford]
Draclvr Offline
BAAG Specialist

Registered: 06/03/05
Posts: 9368
Loc: In my PC corner for the winter
Woo hoo! Have fun...
_________________________
Gardening is better than therapy. Plus you get tomatoes.

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#911413 - 09/02/13 01:43 AM Re: The Raven chapter 2 load screen hangs [Re: Draclvr]
sanford Offline
Settled Boomer

Registered: 03/20/08
Posts: 880
Loc: Hicksville, NY USA
Thanks, Draclvr. Not only am I having fun with this chapter of the game, I just completed playing it----thanks to Mag's MAGnificent WT.
Chapter 3 is scheduled to be released on Sept. 24.
Sandy

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