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If a game disk won't install? #914129
09/17/13 03:18 PM
09/17/13 03:18 PM
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Reenie Offline OP
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Do I assume I just got a bad copy? I put the disk into the driver, and it blinks and fusses, then nothing. It doesn't crank up, begin its AutoRun sequence -- just never goes through the process all other disks do when you insert it.

It is "Eternal Journey: New Atlantis." Got it through Amazon. Before I send it back to Amazon, just checking to see if there are any known problems with this game. The other two Mystery Master games I ordered at the same time have installed and have run flawlessly.

Thanks!

Re: If a game disk won't install? [Re: Reenie] #914131
09/17/13 03:37 PM
09/17/13 03:37 PM
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Draclvr Offline
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Have you checked the disk for flaws and given it a good cleaning anyway? I know it's supposed to be new, but it does happen.


Gardens put to bed for the winter. Time for some gaming!
Re: If a game disk won't install? [Re: Draclvr] #914135
09/17/13 04:07 PM
09/17/13 04:07 PM
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Yeah, Drac. It is as clean as glass. I'm just afraid it is bad, but I'm putting off the hassle of sending it back. frown

Re: If a game disk won't install? [Re: Draclvr] #914136
09/17/13 04:11 PM
09/17/13 04:11 PM
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I just opened the disk under Windows to see if anything looked wonky. It says "(3) Files are installed" and "(1) File is waiting to be installed." I have not seen that message before. I take it to mean they may have left off one file that is needed to run the game?

Re: If a game disk won't install? [Re: Reenie] #914137
09/17/13 04:11 PM
09/17/13 04:11 PM
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It could be your AV software - try disabling it when you try to install the game.

Have you tried opening the disk in My Computer? Is it assigned a drive letter? Is there a SETUP.exe on the disk?

Re: If a game disk won't install? [Re: Reenie] #914138
09/17/13 04:13 PM
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Originally Posted By: Reenie
I just opened the disk under Windows to see if anything looked wonky. It says "(3) Files are installed" and "(1) File is waiting to be installed." I have not seen that message before. I take it to mean they may have left off one file that is needed to run the game?


Can't say I've ever seen that message before. How many files are on the disc?

Re: If a game disk won't install? [Re: InlandAZ] #914140
09/17/13 04:22 PM
09/17/13 04:22 PM
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Here is a screen shot. I've never tried loading a screenshot. Hope this works.
[img]http://s137.photobucket.com/user/SFBayGal/media/Eternal.jpg.html?sort=4&o=0[/img]

Re: If a game disk won't install? [Re: Reenie] #914141
09/17/13 04:32 PM
09/17/13 04:32 PM
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Ah, that helps. It doesn't say 3 files are installed - it says 3 files are on the disk. I would open up that autorun file and see what it tells you to do. The one below it about files waiting to be written, not installed, has nothing to do with the game disk - ignore it.


Gardens put to bed for the winter. Time for some gaming!
Re: If a game disk won't install? [Re: Draclvr] #914147
09/17/13 04:54 PM
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Yes, I did that. At first, it looked like it was going to install the game, but not in the usual way (through AutoRun). It ran a green "Progress" bar across the top of the dialogue box in that Window, rather than on my screen. (It gave none of the usual messages you get when you start a new download.) This got my hopes up, but in the end, it just hung up, unresponsively. If I listened to my DVD player then, it was making a repetitive "kachink" sort of sound, like the disk was caught in some sort of loop. I have not heard that before with a game.

After the DVD player hangs up like that, I can't even close the window on my screen. I have to press the button to eject the disk from my CPU. As the disk ejects, it THEN asks if I want to run the program. LOL

Re: If a game disk won't install? [Re: Reenie] #914151
09/17/13 05:12 PM
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And just in case my DVD player decided at that moment to go belly up, I tried downloading another game. No problema. Went like clockwork. So it is not my player or computer.

Re: If a game disk won't install? [Re: Reenie] #914155
09/17/13 05:35 PM
09/17/13 05:35 PM
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Wait a sec - It says Files Ready to be Written. Are you burning a Disc, or trying to install a game?

Edit - I see Drac replied, but I'm confused... Why is there a message indicating you're writing to the Disc?

Last edited by InlandAZ; 09/17/13 05:37 PM.
Re: If a game disk won't install? [Re: InlandAZ] #914157
09/17/13 05:49 PM
09/17/13 05:49 PM
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Exactly! That is what is weird. I am trying to install the game, not write to the disk. I've never seen this message before.

Re: If a game disk won't install? [Re: Reenie] #914158
09/17/13 06:13 PM
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I get this all the time in Windows 7. Not sure where it comes from, but I just delete it. I've seen it on a lot of other Windows 7 computers too.

The setup information file looks like it's a text file... does it say anything in there?


Gardens put to bed for the winter. Time for some gaming!
Re: If a game disk won't install? [Re: Draclvr] #914162
09/17/13 06:39 PM
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Note much. Just:

[autorun]
open=EternalJourneyNewAtlantisCollectorsEdition.exe
icon=VM.ico

Re: If a game disk won't install? [Re: Reenie] #914165
09/17/13 06:50 PM
09/17/13 06:50 PM
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What happens if you right-click the listing for EternalJourneyNewAtlantisCollectorsEdition and choose "Run As Administrator" ?

If that doesn't help, what happens if you create a folder on your desktop and copy the files on the game disc to the folder on your desktop? I think you can just drag the files to the folder in Windows 7. (this is not the same as installing the game, but it tests whether your drive can read the disc)

If it's a bad disc, you won't be able to copy the files to the folder on your desktop. You'll get a CRC error or some other message that means your drive can't read the disc (or some portion of the disc).

If your antivirus is blocking the installation, you may not get any message at all.

Re: If a game disk won't install? [Re: Reenie] #914166
09/17/13 06:53 PM
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I'll bet you selected a file with the "Send To" option and sent it to your optical drive.

Quote:
[autorun]
open=EternalJourneyNewAtlantisCollectorsEdition.exe
icon=VM.ico


See if you can locate the "EXE" file on the CD and double click it to start the install.

Re: If a game disk won't install? [Re: Reenie] #914170
09/17/13 07:09 PM
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Here are several reason why this desktop file appears as "to be written." There a tons of hits on the question as it's really common.

http://superuser.com/questions/275797/wh...-dvd-inserted-u


Gardens put to bed for the winter. Time for some gaming!
Re: If a game disk won't install? [Re: Draclvr] #914173
09/17/13 07:23 PM
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Yes, I already have tried double-clicking on the exe to start it, and even tried to OPEN it as "Administrator." Still zilch.

I put the disk back in again and tried to copy the contents to another file on my desktop, as Jenny suggested. That worked! I just started up the game to see, and it runs as though nothing had ever been wonky. Thanks, Jenny. You did it again, girl! happydance

Re: If a game disk won't install? [Re: Reenie] #914185
09/17/13 08:23 PM
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Another one for me to remember too!


Gardens put to bed for the winter. Time for some gaming!
Re: If a game disk won't install? [Re: Reenie] #914198
09/17/13 10:06 PM
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Glad you got it sorted out thumbsup

Re: If a game disk won't install? [Re: Reenie] #914269
09/18/13 09:27 AM
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As long as it works.

Eternal Journey: New Atlantis has excellent reviews at Big Fish. Enjoy it.

Re: If a game disk won't install? [Re: Jenny100] #914306
09/18/13 02:51 PM
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Yes, I jumped right into the game. Mystery Masters always has a great cut scene entry. Wow. From Atlantis to Mars in 40 seconds. ha ha But what I like about MM games is they aren't so much an HOG with Adventure elements as they are an Adventure game with HOG elements. Love the mini-game puzzles.

I had to laugh, though, when I encountered an HOG scene in this 22nd Century game scenario and it featured an Eight Ball, a hand-crank coffee grinder, a STOP sign, a seahorse, a cowboy hat and a CFL bulb. Oh, and did you know there still will be coin-operated vending machines in the year 2250? LOL

Re: If a game disk won't install? [Re: Reenie] #914405
09/19/13 11:06 AM
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Originally Posted By: Reenie
But what I like about MM games is they aren't so much an HOG with Adventure elements as they are an Adventure game with HOG elements. Love the mini-game puzzles.

Yes I like that better as well. I'm not too fond of the straight HOG's, though I usually like mini-games (unless they're dexterity-related).

Quote:
I had to laugh, though, when I encountered an HOG scene in this 22nd Century game scenario and it featured an Eight Ball, a hand-crank coffee grinder, a STOP sign, a seahorse, a cowboy hat and a CFL bulb. Oh, and did you know there still will be coin-operated vending machines in the year 2250? LOL

Maybe they're into retro in the 22nd Century. At least it makes more sense than hot dogs and blenders in ancient Egypt.

Re: If a game disk won't install? [Re: Jenny100] #914412
09/19/13 11:52 AM
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At least it makes more sense than hot dogs and blenders in ancient Egypt.

That's for sure! LOL

Re: If a game disk won't install? [Re: Reenie] #914600
09/20/13 02:23 PM
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There's always a "hot" dog somewhere. wink


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