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Keepsake #915169
09/23/13 10:34 AM
09/23/13 10:34 AM
Joined: Jan 2007
Posts: 1,835
ottawa canada
R
robert gray Offline OP
Addicted Boomer
robert gray  Offline OP
Addicted Boomer
R

Joined: Jan 2007
Posts: 1,835
ottawa canada
Hello, my computer tells me keepsake.exe has stopped working. - this is all of a sudden! what should i do? robert.

Re: Keepsake [Re: robert gray] #915185
09/23/13 12:33 PM
09/23/13 12:33 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Is this the first time you tried to start the game? Or have you been playing it just fine and suddenly started having the problem?

If the game has never started for you, try playing with the compatibility settings, and/or uninstall it and reinstall in your user's (My) Documents folder (which isn't a "protected location" the way C:\Program Files and C:\Program Files (x86) are).

If the problem has only just started after having played the game successfully for a while, it may be due to a corrupted save.

More details could help narrow down the problem. We don't even know what version of Windows you're using or whether you have a download version of the game or disc version.

Re: Keepsake [Re: Jenny100] #915191
09/23/13 01:25 PM
09/23/13 01:25 PM
Joined: Jan 2007
Posts: 1,835
ottawa canada
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robert gray Offline OP
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robert gray  Offline OP
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Joined: Jan 2007
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hi Jenny, i have been playing successfully now for a long time. it is definitely not a 'new' game and is not a download. the original was disc although i can't remember if i have it or not. i was playing just fine on Win7. robert.

Re: Keepsake [Re: robert gray] #915225
09/23/13 05:46 PM
09/23/13 05:46 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Does it crash before or after you get to the game menu? If it crashes after, you can try loading an older save or starting a new game.

Re: Keepsake [Re: Jenny100] #915231
09/23/13 06:40 PM
09/23/13 06:40 PM
Joined: Jan 2007
Posts: 1,835
ottawa canada
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robert gray Offline OP
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robert gray  Offline OP
Addicted Boomer
R

Joined: Jan 2007
Posts: 1,835
ottawa canada
hi, it tries to load a saved game after which it immediately displays 'unhandled exception' and a bunch of code???? don't ask me tell you the code unless you are a programmer or somebody in the 'know'. robert.

Re: Keepsake [Re: robert gray] #915234
09/23/13 06:46 PM
09/23/13 06:46 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
Sonic Boomer
MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
The experts at Glitches forum are in the "know".

It would be best to tell them the error code so that they can understand the problem better and/or help you more.

Re: Keepsake [Re: robert gray] #915242
09/23/13 07:49 PM
09/23/13 07:49 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
BAAG Specialist
InlandAZ  Offline
BAAG Specialist

Joined: Aug 2002
Posts: 7,263
Arizona
Originally Posted By: robert gray
hi, it tries to load a saved game after which it immediately displays 'unhandled exception' and a bunch of code???? don't ask me tell you the code unless you are a programmer or somebody in the 'know'. robert.


You may want to try reinstalling the game if an older save doesn't work. You may also want to try Jenny's advice and set the compatibility mode. Because it's an older game, try Windows XP (or 2000).

Re: Keepsake [Re: robert gray] #915243
09/23/13 08:08 PM
09/23/13 08:08 PM
Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Actually, the error code might help. Sometimes we can look them up and find more information to help you figure this out.


Gardens put to bed for the winter. Time for some gaming!
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