I had the same problem, gruffy, the cutscenes wouldn't play at all.
someone here came up with a fix so hang on and if I'm right, you'll get an answer when the experts wake up.
(Daylight Savings Time started an hour ago so they'll likely be groggy.)
You might try right clicking on the game icon and troubleshooting the game, setting the compatibility to Vista.
Or install it in My Documents where some games stop acting up for some reason.
I know I had to do that for Tale of a Hero.
up way too late - or early