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Just a shout out for ecollege #952019
04/24/14 03:26 PM
04/24/14 03:26 PM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Offline OP
BAAG Specialist
Winfrey  Offline OP
BAAG Specialist

Joined: Apr 2006
Posts: 7,707
The Country
Just have to say how impressed I am with Mike at Ecollege!!! I have had a couple of problems with my new computer and when I have emailed him I get a response within the hour and then once we start he is like right there with questions and things to try.
The first was I disconnected the front usb ports when I unpacked the foam from the video card. He sent me a picture of the inside of my machine and circled the area where to look for the loose wire and where to reconnect it.
This time I was having issues with the soundback from my microphone. He suggested a few things... I actually found the drivers for win 8. the ones on the cd were for xp and vista. When I download them the Audio control center was downloaded with it and Mike found out where and what I had to do to get my mic working!!!!!
All is well.
So if you are thinking of having a computer build.. I give 10 stars to Ecollege!!! Fantastic customer service.

(also have to give a shout out to Drac... whom I pester lots :-) )


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Just a shout out for ecollege [Re: Winfrey] #952024
04/24/14 03:41 PM
04/24/14 03:41 PM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,228
near Yosemite
I'm glad your experience has been such a positive one. My son and I both have computers from eCollege, and we have no complaints whatsoever. I would never have known about this place if it were not for Draclvr's having mentioned them a few years ago. thumbsup

Re: Just a shout out for ecollege [Re: Winfrey] #952029
04/24/14 04:23 PM
04/24/14 04:23 PM
Joined: Jun 2005
Posts: 20,009
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,009
Near St. Louis, MO
And if I had to guess, I'd have to say it was Jenny100 who first mentioned them to me! I wrote a review of them at reselleratings.com and said the true measure of customer service is not when everything is perfect, but when things go wrong. I gave them a 5 star rating there.

Please pester away, Winfrey!


Gardens put to bed for the winter. Time for some gaming!
Re: Just a shout out for ecollege [Re: Winfrey] #952034
04/24/14 05:07 PM
04/24/14 05:07 PM
Joined: Apr 2006
Posts: 7,707
The Country
Winfrey Offline OP
BAAG Specialist
Winfrey  Offline OP
BAAG Specialist

Joined: Apr 2006
Posts: 7,707
The Country
I agree Drac... he just emailed me and said he was glad I was able to get everything working properly... nice guy!!


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
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