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#954731 - 05/08/14 02:41 AM Re: IMHO Bigfish Games very sneaky... [Re: cazziejoe]
meryl Offline
Settled Boomer

Registered: 01/09/06
Posts: 782
Loc: Wales
You've said it all, Mignonne.

This company has grasped the point that it is actually SMART to be hyper ethical and to treat a customer as a precious treasure. It's "good" business in every sense of that word.

#954768 - 05/08/14 08:02 AM Re: IMHO Bigfish Games very sneaky... [Re: cazziejoe]
Sparkle Offline
Addicted Boomer

Registered: 01/29/09
Posts: 1557
Loc: Canal Fulton, OH
I'm sorry to see a subject title suggesting BFG is unethical. Even when an error is a misunderstanding on the part of the customer, BFG will make things right. I've made mistakes in ordering on a couple of occasions and BFG quickly refunded my payment. I would have waited until I received a response from BFG before making an accusation about how they do business. JMO

#954782 - 05/08/14 09:04 AM Re: IMHO Bigfish Games very sneaky... [Re: cazziejoe]
MaG Offline

Sonic Boomer

Registered: 12/28/99
Posts: 69939
Thank you very much for all the opinions including the original poster's new view about the situation.
I will close this thread.

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