I have to thank you again... big time for introducing me to TeamViewer!!!!! It has made my life soooooo much easier. My friend Carol in California thanks you also!!!
For those of you who do not know what it is it is a program that when loaded on both computers it lets one of them take over the other and it is sooooo easy to connect. This is much easier than trying to tell someone what to do and what to look for on their computer and they have no idea what you are talking about. THANK YOU DRAC!

You're welcome, Winfrey! Plus, TeamViewer is free for personal use. It has been a lifesaver for me many times when trying to assist someone halfway across the country.