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big fish customer service question #976889
09/05/14 04:15 PM
09/05/14 04:15 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
i am having problems with they keep sending use coupon codes to me, what do i do. cool

Re: big fish customer service question [Re: family] #976890
09/05/14 04:18 PM
09/05/14 04:18 PM
Joined: Jul 2000
Posts: 48,224
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,224
near Yosemite
Are you saying that when they send free game codes to you that the coupon codes are not being accepted as valid when you try to use them?

Re: big fish customer service question [Re: family] #976900
09/05/14 05:04 PM
09/05/14 05:04 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
yes it says they have already beenn use twice they did that to me.

Re: big fish customer service question [Re: family] #976902
09/05/14 05:24 PM
09/05/14 05:24 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
You'll have to email Big Fish about any non-functional coupons.
They have an article that includes "Why is my coupon code not valid?" here
http://bigfishgames.custhelp.com/app/answers/detail/a_id/952

Their form email is here
https://bigfishgames.custhelp.com/app/ask

It may take a few days before you hear back, but they will get back to you.

Re: big fish customer service question [Re: family] #976903
09/05/14 05:32 PM
09/05/14 05:32 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
thanks you guys i will try that hope it works. cool it finally work i receive a new game redrum.

Last edited by family; 09/08/14 04:32 PM.
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