i have been playing this game for over 2 years on windows 7 pro. than the under day it quit working. so i uninstalled the game and used system restore to go back about 3 days. than i reinstalled the game and it worked until i went back to the office and it crashed to the desk top. so i tried it again using a fresh install and this time it got to the second act before it crashed. i also have the triple murder mystery pack, which has this game on it. i played until i finished everything in part 1 and it would not do anything. the kept game playing and would n;t go back to the office. so my question is:did microsoft add a update to keep this game from playing. that happened on shelock holmes the mystery of the mummy about 10 years ago. and put the update in a message and all we had to do was remove the update and the game started players again. i wonder if the same thing happened. thanks betty 1945

Since your post is about technical problems, I have moved it over to Glitches.

aing to system restore i restored the computer to 9/13/2014 the windows update was added on 9/12/2014.can i back up the computer to 9/10/2014 that would get rid of the update right or would they just put back. or can i remove the update.i have tried to reinstall and it still is not right. thanks

You would think that going back to a restore point before the update would set everything back, but from a Google search, it seems that some updates may not be removed when you do a System Restore.

You might try uninstalling individual updates rather than using System Restore.
http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

If you do manage to uninstall the latest updates and get the game working, see if you can figure out which update caused the problem.

ithink it is working now. i am in the 4th act i think. thanks