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Re: new sherlock [Re: abby] #981895
10/06/14 10:06 AM
10/06/14 10:06 AM
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abby Offline OP
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IT IS FUNNY THAT MY COMPUTER PLAY ALL THE OTHER ADVENTURE
GAMES BUT WON'T PLAY THIS ONE,WONDER WHY

Re: new sherlock [Re: abby] #981900
10/06/14 10:22 AM
10/06/14 10:22 AM
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Posts: 20,007
Near St. Louis, MO
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I added another edit to my post above after doing more research.

The reason it won't play this one is that your computer clearly does NOT meet the minimum system requirements for this game. You have an integrated video chip in your processor that shares system memory. I will repost the minimum video requirements.

Graphics: 256 MB 100% DIRECTX 9 COMPATIBLE AMD RADEON HD 3850/NVIDIA GEFORCE 8600 GTS OR HIGHER

Your video chip does not meet this requirement. That's why the game won't play.


Gardens put to bed for the winter. Time for some gaming!
Re: new sherlock [Re: abby] #981909
10/06/14 12:42 PM
10/06/14 12:42 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Originally Posted By: abby
S5-1414 HP PAVILLION SLIMLINE SERIES

That really is a small one. (I found specs ***here***)
I don't know if that's worth trying to upgrade.
The tiny computer case makes it really difficult. Even if you were able to find a power supply and a video card that would fit in the case and be adequate to play Crimes & Punishments, there would be a heat problem that would significantly shorten the life of the computer.

In case you were wondering, if you install a video card that requires more wattage than the power supply is capable of, the computer will boot to a black screen -- or not boot at all. So it's important to check the wattage of your power supply before upgrading your video card.

Quote:
IT IS FUNNY THAT MY COMPUTER PLAY ALL THE OTHER ADVENTURE
GAMES BUT WON'T PLAY THIS ONE,

It's not my idea of "funny" that you paid almost $60 for a game your computer can't play. However I assure you your computer will not play all other adventure games. It will play games with low system requirements. But it won't be up to playing games that specifically require Nvidia or ATI video cards with discrete video memory (as opposed to "shared" memory). Any game that uses the Unreal Engine 3 (like "Crimes & Punishments" and "Ethan Carter") will probably not play. And keep in mind that what they list as "Minimum" requirements may be an exaggeration. It's better to use the "Recommended" requirements as a guideline for upgrading.

I have no idea what your financial situation is or how serious you are about gaming. But if you want to be able to play any game that interests you, you should consider buying a computer that is more oriented toward gaming -- one with at least a mid-range Nvidia or ATI card and a power supply with enough watts to support it. Do not go to a Best Buy or Staples and take a salesman's word for it that a computer he's selling will play your games because salesmen will often lie to you -- "it will play any game you want" (sure it will -- as long as all you play is solitaire).

If you decide not to buy a new "gaming-oriented" computer, you'll need to be very careful in the future to check the system requirements for graphics before buying the game -- and make sure the game supports Intel 2000 onboard graphics with shared memory. If you can't find that information, look for a demo. Intel 4000 graphics may include discrete memory, while Intel 2000 does not. So make sure your graphics are specifically supported.

I don't know if Steam will refund your money for the game, since you are unable to play the game on your computer. I guess you could ask them.

Re: new sherlock [Re: abby] #981977
10/06/14 06:24 PM
10/06/14 06:24 PM
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I just checked the system requirements for
crimes& punishments and the last game of theirs
the testmentsof Sherlock and they have same
requirements and I played that game.i really do think
the new one won't play beceause its running threw steam the other game didn't
but thanks for all your help.

Re: new sherlock [Re: abby] #981979
10/06/14 06:46 PM
10/06/14 06:46 PM
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Well, noooo... the requirements are not the same. The Testament game had much lower video requirements - LESS than the minimum of a 3850 ATI and LESS than an Nvidia 8600 or greater. Playing through Steam will have absolutely zero to do with your video chip not meeting the requirements of the new game. But I think Jenny has already explained it perfectly and I can't think of anything else to add.


Gardens put to bed for the winter. Time for some gaming!
Re: new sherlock [Re: abby] #982173
10/07/14 01:50 PM
10/07/14 01:50 PM
Joined: Mar 2004
Posts: 1,126
united kingdom
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Hi Guys

I have a Steam account but it would not recognise my log ins, it has taken me about 30 minutes to sort that now I have to wait another 30 minutes for the game to download/install whats going on with Focus/Frogware, what happen to the good old insert disc and run!!!

I have added a footnote, the games just finished installing now have have to wait a further 25 minutes for Steam to lauch the game, so from start to finish it will have taken nearly one and a half hours to actually get the game to start, is this normal???

I cant believe this just checked on the Steam launch and its now showing a further 25 minutes to launch, is this going to be a record for a Steam Game. Is this likely to happen throughout the game with Steam or once I eventually get over this hurdle will I be able to play the game normally, its a shame really as I have been waiting with baited breathe for this new chapter in the Sherlock Holmes saga and now this Arrrrgh

Cheers
SAFC

Last edited by safc; 10/07/14 02:15 PM.

Old Adventures don't die they just forget to Save
Re: new sherlock [Re: abby] #982202
10/07/14 04:25 PM
10/07/14 04:25 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Originally Posted By: safc
Hi Guys

I have a Steam account but it would not recognise my log ins, it has taken me about 30 minutes to sort that now I have to wait another 30 minutes for the game to download/install whats going on with Focus/Frogware, what happen to the good old insert disc and run!!!

You didn't buy a disc, so you have to download the files for the game.

Quote:
I have added a footnote, the games just finished installing now have have to wait a further 25 minutes for Steam to lauch the game, so from start to finish it will have taken nearly one and a half hours to actually get the game to start, is this normal???

I cant believe this just checked on the Steam launch and its now showing a further 25 minutes to launch, is this going to be a record for a Steam Game. Is this likely to happen throughout the game with Steam or once I eventually get over this hurdle will I be able to play the game normally, its a shame really as I have been waiting with baited breathe for this new chapter in the Sherlock Holmes saga and now this Arrrrgh

I don't know for sure the size of the download for the game, and I don't know what sort of bandwidth you have. I found one site that said the download was almost 4GB. If either of those is the case, it would take me FAR longer than an hour and a half just to download the game. Depcompressing in preparation for the install is an additional step. The installer may decompress the download to a temporary folder before finally copying/installing them to the game folder.

Also, if Steam detected you had a bad download, it won't use it to install the game -- nor would you want it to. Or if the game got patched, there can be additional files to download.

Re: new sherlock [Re: abby] #982369
10/08/14 12:26 PM
10/08/14 12:26 PM
Joined: Jun 2005
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Abby, they have released a beta patch which is supposed to allow you to play this game on your previously unsupported graphics adapter chip. You have the lowest one - the HD 2000 - and they say they tested it on all HD graphics adapter chips. Check out the thread in Adventure Game Discussions to find out how to get it. They don't guarantee it, but it's an option since you can't play the game on your computer at all without it.

Quote:
• Intel Graphics Adapters (all)
o The game now may be launched on any Intel integrated adapter (HD and higher were tested)
o Any Intel integrated adapter (if it's the only one in the system) will force the game to run in DX9 mode and auto detect Low graphics settings


Gardens put to bed for the winter. Time for some gaming!
Re: new sherlock [Re: abby] #982370
10/08/14 12:33 PM
10/08/14 12:33 PM
Joined: Mar 2004
Posts: 1,126
united kingdom
safc Offline
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Hi Jenny100

I did buy the game in disc format from Amazon UK, but it is linked to Steam, it does not mention this in the booklet that comes with the game, I eventually got to play the game after about 2 and a half hours, its running ok for the moment,it just seems strange that nothing is mentioned about the game running via Steam

Cheers
SAFC


Old Adventures don't die they just forget to Save
Re: new sherlock [Re: safc] #982389
10/08/14 03:20 PM
10/08/14 03:20 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Originally Posted By: safc
Hi Jenny100

I did buy the game in disc format from Amazon UK, but it is linked to Steam,

The game may not have been complete then. Some disc versions that use Steam aren't complete and you have to download additional files from Steam, even if there hasn't been a patch.

Re: new sherlock [Re: Jenny100] #982475
10/09/14 01:51 AM
10/09/14 01:51 AM
Joined: Nov 2000
Posts: 34,312
United Kingdom
Mad Offline
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I, too, bought a disk version. But the DVD Case certainly bears a statement that says a Steam Account is required in order to play the game.

[And during Steam's activation and installation process there WAS a lot going on - so additional files could well have been being downloaded.]


Time : The Most Precious Commodity
Re: new sherlock [Re: abby] #982606
10/09/14 06:46 PM
10/09/14 06:46 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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Well, I guess I wont be playing this one -

Re: new sherlock [Re: abby] #982704
10/10/14 12:40 PM
10/10/14 12:40 PM
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Jenny100 Offline
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Frogwares (Wael over at AdventureGamers) claims 84% of the people playing Crimes & Punishments are pirates.

http://www.adventuregamers.com/forums/viewthread/1478/P165

If that's true, it seems like restricting the game to Steam-controlled versions isn't helping him any.

Re: new sherlock [Re: abby] #982710
10/10/14 12:49 PM
10/10/14 12:49 PM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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DRM helps no one in my opinion.

Re: new sherlock [Re: abby] #982721
10/10/14 01:11 PM
10/10/14 01:11 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
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In some cases - a game is pirated even before it is released, whether steam or not - or DRM or non-DRM.

Re: new sherlock [Re: MaG] #982731
10/10/14 01:40 PM
10/10/14 01:40 PM
Joined: Nov 2000
Posts: 34,312
United Kingdom
Mad Offline
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It's all very sad rolleyes rolleyes rolleyes


Time : The Most Precious Commodity
Re: new sherlock [Re: InlandAZ] #982815
10/10/14 11:09 PM
10/10/14 11:09 PM
Joined: Jan 2007
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Originally Posted By: InlandAZ
Well, I guess I wont be playing this one -


I second that Inland. Imagine 84% have pirated the game per posted comment. It seems only the honest customer suffers because of this. Supposedly the disc version said the game required steam support to play it. That's all well and good but did the online seller inform customers of that bit of malware information? It is not like you can read the box when buying on line.

Re: new sherlock [Re: abby] #982854
10/11/14 09:41 AM
10/11/14 09:41 AM
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I bought the disc version from Amazon. On the back is a red sticker 'internet connection required for game activation' and an even smaller notice about a Steam account being needed. It does say here that if you don't agree to do this the game can be returned unopened. There is nothing in the description that informs the purchaser of this.
There are only 2 reviews which both state that buying a hard copy of this game is 'utterly pointless' and annoyance at having to log into Steam each time. Only 1 star because of this. rolleyes

Re: new sherlock [Re: Upsydaisy] #982865
10/11/14 11:14 AM
10/11/14 11:14 AM
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southeast USA
Jenny100 Offline
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Originally Posted By: Upsydaisy
There are only 2 reviews which both state that buying a hard copy of this game is 'utterly pointless' and annoyance at having to log into Steam each time. Only 1 star because of this.

I'm no fan of Steam, but doesn't Steam allow an "offline mode" once a Steam game has been activated?
Steam has instructions here
https://support.steampowered.com/kb_article.php?ref=3160-agcb-2555

Quote:

Using Offline Mode on a PC.

Please follow the instructions below to configure Offline Mode on your PC:

1. Start Steam online - make sure the Remember my password box on the login window is checked

2. Verify that all game files are completely updated - you can see the update status for a game under the Library section (when the game shows as 100% - Ready it is ready to be played in Offline Mode)

3. Launch the game you would like to play offline to verify that there are no further updates to download - shut down the game and return to Steam once you have confirmed that the game can be played

4. Go to Steam > Settings to ensure the Don't save account credentials on this computer option is not selected

5. From the main Steam window, go to the Steam menu and select Go Offline

6. Click Restart in Offline Mode to restart Steam in Offline Mode


Yes it's a pain in the butt, and as far as I can tell, it has to be undone if you want to retrieve a patch for one of your games, and then redone to get back to offline mode, but it should be possible not to have to log into Steam every time you want to play.

Re: new sherlock [Re: abby] #982920
10/11/14 04:34 PM
10/11/14 04:34 PM
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I don't think I have any games I have to use Steam to play.


Gardens put to bed for the winter. Time for some gaming!
Re: new sherlock [Re: abby] #982942
10/11/14 07:36 PM
10/11/14 07:36 PM
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I just took at peek at Amazon's website and there is nothing there to say you need an internet connection. I enlarged the picture of the box. There is nothing printed on the front cover to indicate steam or an internet connection. You can't see the back of the box. In fact there is nothing giving the specs to run the game. See for yourself

Sherlock

For forty bucks if I ordered and received it to discover a hidden bogus requirement they would get the game back, refund my money or lose a customer forever.

There is only one customer review who is silent about activation. It is up to the seller to disclose terms up front.

Re: new sherlock [Re: oldmariner] #983009
10/12/14 10:05 AM
10/12/14 10:05 AM
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United Kingdom
Mad Offline
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Yes .... Info re - "On-Line Activation" required/"Steam Account" required/and some "System Requirements" - are all shown on the back of the DVD case.


Time : The Most Precious Commodity
Re: new sherlock [Re: abby] #983032
10/12/14 12:42 PM
10/12/14 12:42 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
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Originally Posted By: Mad
Yes .... Info re - "On-Line Activation" required/"Steam Account" required/and some "System Requirements" - are all shown on the back of the DVD case.

But you never see the back of the DVD case.
Not at ***Amazon.com*** and not at ***Amazon.co.uk***.

And as Oldmariner said, there doesn't seem to be any indication of the Steam connection in the description at either the US or the UK site.

It is interesting that the two reviews currently at Amazon.co.uk utterly reamed the game, giving it only 1 star out of 5, because of the Steam.

It is even more interesting that one of the reviewers actually created the necessary Steam account, then spent hours (literally) downloading the game -- and one of the people who commented on the review pointed out that "There's too much data to store on a DVD ROM in the latest games now being released." Apparently the idea of supplying more than one DVD in the DVD case is unthinkable now -- despite that people with slow or otherwise poor Internet connections really need the game files to be supplied on the DVD(s), and the Steam account only for activation.

Re: new sherlock [Re: Jenny100] #983050
10/12/14 01:59 PM
10/12/14 01:59 PM
Joined: Nov 2000
Posts: 34,312
United Kingdom
Mad Offline
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"..... And as Oldmariner said, there doesn't seem to be any indication of the Steam connection in the description at either the US or the UK site."

Oh, I fully agree, Jenny100, that at least "Activation and/or Steam" requirements should be mentioned in a prominent place in any advertising blurb so that customers can decide whether or not they wish to go ahead with a purchase.
I have fallen foul of that ommission myself in the past - so now I try to find out before I even go looking to buy !!

"It is interesting that the two reviews currently at Amazon.co.uk utterly reamed the game, giving it only 1 star out of 5, because of the Steam."

Well that seems rather unfair, in my opinion.
Surely the quality of a game is what should be under review and not its mode of release ??

"It is even more interesting that one of the reviewers actually created the necessary Steam account, then spent hours (literally) downloading the game -- and one of the people who commented on the review pointed out that "There's too much data to store on a DVD ROM in the latest games now being released." Apparently the idea of supplying more than one DVD in the DVD case is unthinkable now -- despite that people with slow or otherwise poor Internet connections really need the game files to be supplied on the DVD(s), and the Steam account only for activation. [/quote]"

Yes. I have found with recent games from GOG (I always put my GOG games on disk) that one or two needed "several" DVDs.

Importantly, whilst it's simply "choice" for a lot of people as to whether they will go for a Steam release or not, it's really awful that people who don't have access to speedy downloading (through no fault of their own !!) don't HAVE any choice and they could eventually get squeezed out of the game market because of the increasingly digital market trends.

The only Steam games I own are those that are absolutely not available by any other means - and can be counted on one hand !!
But that's MY personal choice yes


Time : The Most Precious Commodity
Re: new sherlock [Re: abby] #983053
10/12/14 02:06 PM
10/12/14 02:06 PM
Joined: Jun 2005
Posts: 20,007
Near St. Louis, MO
Draclvr Online content
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Quote:
The only Steam games I own are those that are absolutely not available by any other means - and can be counted on one hand!! But that's MY personal choice


Me, too, Mad. And in the end, that's what it's all about.


Gardens put to bed for the winter. Time for some gaming!
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