Thanks Jenny,
We tried uninstalling the printer but it didn't change anything. I sent an e-mail to the address you gave me. Thanks so much Jenny!
Namma, Thanks for your help too. If I don't hear from the avalon help site, I'm going to try your idea. Thanks again Guy. Your helps are very much appreciated. Luv, Joanie

Hi all you wonderful people. I decided to just start the game over, but install didn't give me a choice this time.BUT It started in English AND all my saved games were still there!Needless to say I am happy and very grateful for all your help.Thanks again. Luv, Joanie

Glad to hear everything is turning out well, Joanie--especially that your saves are intact...