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The Book of Unwritten Tales 2 #983936
10/17/14 06:48 AM
10/17/14 06:48 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
I never had any trouble playing this game but today I clicked on it and all I got was a black screen. Won't play at all. I uninstalled it and reinstall it but that didn't help. What could be wrong. Thanks
Richard


***To Error is Human**To Forgive is Divine***
Re: The Book of Unwritten Tales 2 [Re: kjos] #983964
10/17/14 10:43 AM
10/17/14 10:43 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
What might have changed on your computer between now and when it played successfully?
I assume you've already tried installing and running as an administrator. (right-click the shortcut, and run as administrator)
Are other games affected?

Have you changed your video drivers since the game ran successfully?
Since you had malware, it might have damaged some of the files needed to run the game (like driver files).

If you're using a different antivirus, the new one might be blocking the game.

Re: The Book of Unwritten Tales 2 [Re: kjos] #983969
10/17/14 11:29 AM
10/17/14 11:29 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
No other games affected. Should I reinstall my video driver. How do I know what antivirus could be blocking the game. How do I run as an administrator.
Richard

Last edited by kjos; 10/17/14 11:33 AM.

***To Error is Human**To Forgive is Divine***
Re: The Book of Unwritten Tales 2 [Re: kjos] #984033
10/17/14 05:55 PM
10/17/14 05:55 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Originally Posted By: kjos
No other games affected. Should I reinstall my video driver.

Maybe, though if all your other games (assuming 10 or more newish non-casual games) are working and you didn't change the drivers, the problem may not be the drivers.

Quote:
How do I know what antivirus could be blocking the game.

Which one do you have? Avast and AVG have both been known to block certain games, as have Norton and McAfee.

Quote:
How do I run as an administrator.

As I said in my previous post, right click the game exe or shortcut and choose to Run As Administrator.

Re: The Book of Unwritten Tales 2 [Re: kjos] #984034
10/17/14 05:57 PM
10/17/14 05:57 PM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
I'm using Avast and AVG I had Gabrial Knight lock up on me a few times to.
Richard

Last edited by kjos; 10/17/14 06:05 PM.

***To Error is Human**To Forgive is Divine***
Re: The Book of Unwritten Tales 2 [Re: kjos] #984051
10/17/14 09:59 PM
10/17/14 09:59 PM
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Draclvr Offline
Reviews Editor - Hints/Glitches Mod - Site Support
Draclvr  Offline
Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer

Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
Oh, dear. You can't two anti-virus programs at the same time. I'm surprised your compute is working at all. Pick one and uninstall the other one.


Gardens put to bed for the winter. Time for some gaming!
Re: The Book of Unwritten Tales 2 [Re: Draclvr] #984052
10/17/14 10:01 PM
10/17/14 10:01 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Originally Posted By: Draclvr
Oh, dear. You can't two anti-virus programs at the same time. I'm surprised your compute is working at all. Pick one and uninstall the other one.

Exactly.

Re: The Book of Unwritten Tales 2 [Re: kjos] #984076
10/18/14 03:27 AM
10/18/14 03:27 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
I just have AVG I thought I had Avast. AVG shows on the bottom right hand corner where the clock is does that mean it's running.


***To Error is Human**To Forgive is Divine***
Re: The Book of Unwritten Tales 2 [Re: kjos] #984114
10/18/14 11:14 AM
10/18/14 11:14 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
If you have it installed, it will be running unless you go out of your way to stop it, even if the control doesn't show up in the bottom right hand corner. Make sure the game exe is in AVG's "exceptions" list.
http://www.avg.com/us-en/faq.num-5187

Re: The Book of Unwritten Tales 2 [Re: kjos] #984204
10/19/14 04:55 AM
10/19/14 04:55 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
I haven't been able to run this game all week and haven't done really anything. I've uninstalled and reinstalled I don't know how many times nothing helped. I haven't changed anything when the game was working. This morning I reinstalled the game and it worked. I didn't do anything different. Funny.
Richard


***To Error is Human**To Forgive is Divine***
Re: The Book of Unwritten Tales 2 [Re: kjos] #984231
10/19/14 09:28 AM
10/19/14 09:28 AM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Your computer is messing with your head.

Re: The Book of Unwritten Tales 2 [Re: kjos] #984237
10/19/14 09:50 AM
10/19/14 09:50 AM
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
kjos Offline OP
BAAG Specialist
kjos  Offline OP
BAAG Specialist

Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
I guess it is Jenny. When I opened the game this morning I new it wouldn't run. I sure was surprised when it loaded. Great I hope it lasts.
Richard


***To Error is Human**To Forgive is Divine***
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