I've received it. Thanks!
I will let you know as soon as I got an answer

I think I allready did that Draclvr

I just sent the crash.dmp file. to jessica.
Richard

I've received it. Thanks!
I will let you know as soon as I got an answer

Richard,

The dev team told me that you sent us the crash.dmp of the old version. Are you sure you restarted Steam to get the update?

I downloaded sanitarium from steam I will install the game again and send you another crash.dmp file. That's the only download that I see on steam. When I open up crash.dmp file I get Adobe Reader 11.0 I wonder why. Have you looked at it? Would Adobe reader be causing all my trouble.
should I try to delete Adobe reader. Do I really need it on my computer.
Richard

I suspect that installing the game and updating it are two separate steps. Installing the game and reinstalling it would only be repeating the first step twice.


No it's not Adobe's fault.
Apparently Adobe is the default application to open .dmp files, even though it doesn't work.
http://answers.microsoft.com/en-us/windo...95-798444a1846e

You don't need to open it anyway. It wouldn't mean anything to you.
Let DotEMU handle opening it and evaluating it.


No. You could use a different pdf reader.
But if you want to open pdf files, you need some type of pdf reader installed.

Did you start the Steam client and get the update installed DotEmu mentioned? Make sure you are starting the Steam client, not just going to your account on Steam.

I just downloaded the game from steam. I don't know what you mean by started the steam client. I went to steam and clicked on steam-self updater
and your steam client is already up-to-date

All that did is update your Steam Client, not your game. You will need to start it on your computer. You will need to find the Steam client on your computer and sign in. Once you are signed it, you should be taken to your Steam Library - you need to be in your Steam Library within your Steam Account.

Same thing here, crash after the loading screen and message "unknown error has occurred". I check the "run as administrator" box, have installed and uninstalled the game multiple times and i have restarted the steam client after every time, but nothing helps. Weird thing is, after the install it doesnt update the game regardless i restart steam.

That is strange, Aleksi - when you start the client, it should update the game when you start it. Try going to your Steam Library once you sign in to your account.

I see there is a steam client bootstrapper what ever that means.

Where do you see that?

Nope, it does nothing.

Do you see the game in your Steam Library?

I do. I have wasted fair share of my time on steam, and i know how the autoupdates work, but it doesnt "patch" it after reinstalling.

Then maybe it's time to head for Steam support for the game... doesn't seem like this is getting you anywhere.

I found the steam client and open it and I got couldn't find a streaming game for your account on the local network

OK... that could mean the client cannot find the game on your computer. With the Client open, see if you can go to your Library. See if the game is listed with an indication that there is an update for it - remember you must be in your Library. If the updated is not listed, then DotEmu needs to work with Steam to get it up.

I went into the steam library in the right hand corner and downloaded the game again. Went into steam and it's listed in the library.

Just bought it on Steam and am having the same error.

to GameBoomers, FaptainFalcon. I hope that this issue gets resolved very soon.

Sounds to me like Steam has some work to do here... make sure you all contact them with your issues. It may take a while because it's a weekend, but they need to get it fixed. I have the same game from GOG and never had any problems at all.

I may have a solution. It seems that the cinematic subtitles caused my crashing. Go to C:\Users\"username"\AppData\Roaming\DotEmu\Sanitarium, and open the UserDefault.xml* (im not sure was it this file, im not at home computer) and open it with notepad or wordpad or something. Find <Movie_Subtitles>1</Movie_Subtitles> and change the number in the middle to 0, then save changes. After i made the changes, the game works like a charm.

I found this at steam forums, so no props for me