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Big fish games #990820
11/30/14 04:55 PM
11/30/14 04:55 PM
Joined: Mar 2004
Posts: 759
Quesnel b.c.
D
dianne Offline OP
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dianne  Offline OP
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I have to ask do you get support for games or do you have to be a big fish member.
I am not a member so I think that I don't right or no
haven't had a problem yet but just thought I would ask.
dianne wave

Re: Big fish games [Re: dianne] #990823
11/30/14 05:23 PM
11/30/14 05:23 PM
Joined: Apr 2006
Posts: 17,997
Chicago
oldbroad Offline
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Chicago
Yes, you still get support. I am not a member either but have had to contact them and had no problems at all.

Re: Big fish games [Re: oldbroad] #990825
11/30/14 05:35 PM
11/30/14 05:35 PM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
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Marian  Offline
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near Yosemite
Originally Posted By: oldbroad
Yes, you still get support. I am not a member either but have had to contact them and had no problems at all.


Correct. Anyone that buys a game from Big Fish is offered support.

Re: Big fish games [Re: dianne] #990830
11/30/14 06:38 PM
11/30/14 06:38 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline
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family  Offline
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Posts: 7,402
marietta,georgia
i was a member but had to cancel my membership, but i still get help, theey even help with their retail games that you can buy in the store. cool

Last edited by family; 11/30/14 06:42 PM.
Re: Big fish games [Re: family] #990842
11/30/14 08:04 PM
11/30/14 08:04 PM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
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Marian  Offline
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That's good to know about the retail games, family. wave

Re: Big fish games [Re: dianne] #991005
12/01/14 06:19 PM
12/01/14 06:19 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline
BAAG Specialist
family  Offline
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
they did,i had a problem when i brought nightmare double pack with a free game coupon code and it didn't work they fixed it.

Re: Big fish games [Re: dianne] #991027
12/01/14 09:32 PM
12/01/14 09:32 PM
Joined: Mar 2000
Posts: 4,229
San Francisco Bay Area, CA
Reenie Offline
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Reenie  Offline
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Posts: 4,229
San Francisco Bay Area, CA
As everyone said, you don't have to be a Member, as long as you bought a game from them. However, they often send a "canned" reply when you first inquire from Support about a download issue or game glitch, so be prepared to send a second email to them once that arrives. They always come through, they only try the simplest, ready-made answer first. smile

Big FishGames support #992081
12/08/14 02:05 AM
12/08/14 02:05 AM
Joined: Mar 2004
Posts: 759
Quesnel b.c.
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dianne Offline OP
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dianne  Offline OP
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Quesnel b.c.
Sorry I didn't answer and say thank you
came done with a bad cold and flu just getting over it.
thanks to all Dianne wave

Re: Big FishGames support [Re: dianne] #992143
12/08/14 11:09 AM
12/08/14 11:09 AM
Joined: Jan 2004
Posts: 83,268
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
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Posts: 83,268
In the Naughty Corner
Hope you feel better!

Ana wave


Don't feed the Trolls
Re: Big FishGames support [Re: BrownEyedTigre] #992153
12/08/14 11:48 AM
12/08/14 11:48 AM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
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Sonic Boomer

Joined: Jul 2000
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near Yosemite
Feel better soon! smile

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