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Alpha Polaris #766485
11/09/11 04:39 PM
11/09/11 04:39 PM
Joined: Jan 2010
Posts: 143
Massachusetts
dottie236 Offline OP
Settled Boomer
dottie236  Offline OP
Settled Boomer

Joined: Jan 2010
Posts: 143
Massachusetts
Maybe someone can help. I bought the game on disc from BMT Micro. I install it but can't get the game to start. I'm using Windows 7 and even tried to go to compatibility and try under XP. The help site gives no spot to e-mail. Any ideas?

Re: Alpha Polaris [Re: dottie236] #766575
11/09/11 09:26 PM
11/09/11 09:26 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
Make sure your computer meets the requirements for the game. According to the specs posted ***here***, you need a widescreen monitor. If you don't have one, you may have to tweak your monitor settings as described in ***this AG thread***.

Besides Compatibility mode, you could try right-clicking the shortcut and choosing to "Run As Administrator."

Re: Alpha Polaris [Re: dottie236] #766636
11/10/11 07:58 AM
11/10/11 07:58 AM
Joined: Sep 2003
Posts: 909
Hampshire, UK
petert Offline
Settled Boomer
petert  Offline
Settled Boomer

Joined: Sep 2003
Posts: 909
Hampshire, UK
Not sure if it helps, but I had the same problem with the demo, and the main problem for me was that the Start/load/save icons were all at the very bottom of the screen and not visible.
I found that a way to get round it was to click and drag down the tray along the bottom of the screen in order to expose the icons.

petert

Re: Alpha Polaris [Re: dottie236] #766740
11/10/11 06:59 PM
11/10/11 06:59 PM
Joined: Jan 2010
Posts: 143
Massachusetts
dottie236 Offline OP
Settled Boomer
dottie236  Offline OP
Settled Boomer

Joined: Jan 2010
Posts: 143
Massachusetts
Thanks. I tried the game with a widescreen monitor and it worked!

Re: Alpha Polaris [Re: dottie236] #782606
01/23/12 08:59 AM
01/23/12 08:59 AM
Joined: Dec 2009
Posts: 48
Finland
Veera Offline
Shy Boomer
Veera  Offline
Shy Boomer

Joined: Dec 2009
Posts: 48
Finland
Hi!

If you have any further problems with Alpha Polaris you can send your questions to support(at)turmoilgames.com. You can also ask me here in the forums, but I am a game artist and can't help with very difficult technical problems smile

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