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Internet connecting #842635
10/15/12 08:44 PM
10/15/12 08:44 PM
Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
gymcandy1 Offline OP
Joe's Diner Proprietor
gymcandy1  Offline OP
Joe's Diner Proprietor
Sonic Boomer

Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
I have a laptop/Windows 7/ NetGear Router/ Satellite internet

Recently after a rain storm I could not get on line. I tried everything I knew which included turning off my router & modem and restarting them numerous times.

I finally got my internet back.

Next morning, no internet, tried again, still no internet, finally did a system restore, and got my internet back.

Next day, no internet. Another system restore.

After I've done a system restore I get it back for a while but can't understand why I keep having this issue.

Could it be my router?

The error message I keep getting is about being unable to locate DNS; Error 105 (net::ERR_NAME_NOT_RESOLVED): Unable to resolve the server's DNS address.


Even now when I am on line I have to click on links twice because the first time it's unable to find the location. smirk

If you can think of anything I can check, please let me know.

Thanks!

joe


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Internet connecting [Re: gymcandy1] #842648
10/15/12 09:38 PM
10/15/12 09:38 PM
Joined: Oct 2000
Posts: 40,644
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 40,644
southeast USA
I guess you could check your network connection to see if it's set to automatically pick up a DNS server from the router, or your ISP. If for some reason your router (or ISP) is not providing a DNS server, you can type in one yourself.

Click the Start button in the lower left corner of your screen and type in
ncpa.cpl

(that's C P L in the extension)

After entering ncpa.cpl, you should see something like ***this***, saying Local Area Connection

Right-click Local Area Connection and choose Properties

Highlight Internet Protocol Version 4 (TCP/IPv4) and click the Properties button

In the lower part of the window, it will probably have the radio button next to "Obtain DNS Server Address Automatically" selected. However if it isn't working right and isn't giving you a DNS server, you can type in your own. For example, you can use Google's DNS server, which is 8.8.8.8, as in ***this picture***.

Re: Internet connecting [Re: Jenny100] #842741
10/16/12 11:59 AM
10/16/12 11:59 AM
Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6 Offline
BAAG Specialist
Homer6  Offline
BAAG Specialist

Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Does the system restore include resetting the Satellite equipment. After a rain storm leads me to believe the trouble is more than your laptop. If everything was working correctly before the storm, then it's very possible the Satellite equipment might being having problems. If you still have trouble after Jenny's suggestions, look to your Satellite equipment, and have it checked.

And if possible, take your laptop, and router, to another location with a known good internet connection. If you still have problems then it's likely computer related. If you don't have problems then look to your Satellite.

Last edited by Homer6; 10/16/12 12:01 PM.

If something gets your goat, it just proves you have a goat to get.
Re: Internet connecting [Re: Homer6] #842920
10/17/12 08:22 AM
10/17/12 08:22 AM
Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
gymcandy1 Offline OP
Joe's Diner Proprietor
gymcandy1  Offline OP
Joe's Diner Proprietor
Sonic Boomer

Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
Thanks Jenny & Homer. I tried that Jenny with no luck.

I found that when I first turn on my computer, like right now, I can get on line for about 5 to 10 minutes before I start getting the "page not found" error message. duh

I'll call my ISP and have them check out the modem I guess.

joe


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Internet connecting [Re: gymcandy1] #842942
10/17/12 10:26 AM
10/17/12 10:26 AM
Joined: Jul 2006
Posts: 1,377
R
Robert Gault Offline
Addicted Boomer
Robert Gault  Offline
Addicted Boomer
R

Joined: Jul 2006
Posts: 1,377
As Homer6 indicated, your problems are much more likely associated with hardware external to the house than anything inside. That's assuming the system was not hit by lightning.

The satellite dish and any external cable or amplifiers to your house should be checked for water penetration.

Re: Internet connecting [Re: Robert Gault] #843079
10/17/12 09:27 PM
10/17/12 09:27 PM
Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
gymcandy1 Offline OP
Joe's Diner Proprietor
gymcandy1  Offline OP
Joe's Diner Proprietor
Sonic Boomer

Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
Your probably right. It's been a few days since the storm and things have dried out, and it seems I'm connecting ok now.

I had looked at the dish the last time, and could not see anything apparently wrong.

Guess I'll play it by ear.

Thanks for your input everyone. wave

joe

Last edited by gymcandy1; 10/17/12 09:29 PM.

There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Internet connecting [Re: gymcandy1] #843176
10/18/12 11:52 AM
10/18/12 11:52 AM
Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
Homer6 Offline
BAAG Specialist
Homer6  Offline
BAAG Specialist

Joined: Apr 2002
Posts: 5,588
Oklahoma, USA
joe, even though you didn't see any problems with the dish you might give all the cable connectors a look. If you see any discoloration then it's possible there's corrosion within that connector. If you see discoloration you can disconnect that connector and see if the central wire inside looks copper colored or a tarnished green. Copper colored is good, greenish is not, and that connector needs replaced.


If something gets your goat, it just proves you have a goat to get.
Re: Internet connecting [Re: Homer6] #843402
10/19/12 10:18 AM
10/19/12 10:18 AM
Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
gymcandy1 Offline OP
Joe's Diner Proprietor
gymcandy1  Offline OP
Joe's Diner Proprietor
Sonic Boomer

Joined: Apr 2005
Posts: 33,073
Calera, Oklahoma
Thanks Homer. I'll check it out. yes

joe


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
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