Hi TLC, I don't know exactly where you are in the game, but you could check out a video walkthrough on YouTube for your problem. You can find one part of the walkthrough here - you may need an earlier part or a later part than this one - I am not sure.
Sorry about that - you were playing Syberia 3 before, and the fact that you said Syberia 1 just didn't register with me. I hope you can find what you are looking for.
Yeah I wanted to know the game inside out, in case Jadyn (my Grandson) got stuck. But last weekend, he wasn't interested in playing it. Guess he only likes the first 2.