Inherent Evil- The Haunted Hotel

When playing Inherent Evil you automatically get kicked back to Windows after completing each CHAPTER. You click on load in Program Files and you can continue on to the next chapter.I completed Chapter 5-The Severed and was not kicked out so I cannot continue to Chapter 6. It keeps telling me I must complete the Chapter before I can continue. I replayed it 3 times and did everything I was supposed to. Can anyone help? Thanks,
Susan

Susan, this may be a silly question, but when you move in a direction, are you also moving forward? the walkthrough isn't completely clear about that - you should be moving Left,forward, right, forward,right, forward, left, forward, right, forward, left forward,right, forward, so that each time you turn in a direction, you are also taking a step in that direction.