digital chocolate games

Posted by: family

digital chocolate games - 01/29/13 08:23 AM

the customers service people there are self center and do not care, ever since they brought sandlot shut down sandlot, people can not activate their games, i sent 3 emails to them even picture of what it is doing no relpy.
Posted by: Marian

Re: digital chocolate games - 01/29/13 09:44 AM

I did a web search about this and many people have experienced the same thing - they are no longer able to play games purchased from Sandlot. It's a sad situation and seemingly there isn't anything that can be done about it. frown wave
Posted by: family

Re: digital chocolate games - 01/29/13 10:03 AM

i know, my hotel ce and the legend of crystal valley is still in 60 minute free trial.
Posted by: BrownEyedTigre

Re: digital chocolate games - 01/29/13 10:22 AM

family, you already posted previous threads on the situation such as this thread. We understand.
Posted by: family

Re: digital chocolate games - 01/29/13 10:55 AM

okay thank you very much and sorry i forgot i already posted that.
Posted by: Rosaboobie

Re: digital chocolate games - 01/30/13 07:51 AM

I didnt know this about Sanddlot - that is very sad when you think you have purchased a game outright, and then you cant play it. I have also purchased games from Sandlot in the past and I dont think I have got around to playing them yet. Does this mean that I have to buy these games again??
Posted by: Marian

Re: digital chocolate games - 01/30/13 10:32 AM

Originally Posted By: Rosaboobie
Does this mean that I have to buy these games again??


Unfortunately, I believe that is what this means. frown wave
Posted by: BrownEyedTigre

Re: digital chocolate games - 01/30/13 10:46 AM

If the game is on your computer and activated you can play them. If you never downloaded and activated them you will be unable to. You can contact Digital Chocolate but they closed a lot of their offices, their founder stepped down,and they laid off a large portion of their staff last year so there is less left of the company and they do not respond to emails. I don't think it'll be long before they sell off their rights to these games and maybe they'll be picked up by someone who will take care of the issues.

Ana wave
Posted by: Marian

Re: digital chocolate games - 01/30/13 10:53 AM

Originally Posted By: BrownEyedTigre
If the game is on your computer and activated you can play them. If you never downloaded and activated them you will be unable to. I don't think it'll be long before they sell off their rights to these games and maybe they'll be picked up by someone who will take care of the issues.

Ana wave


Thanks for clarifying that, Ana; yes, Boobie, if the Sandlot games are still on your computer you can play them. I tend to delete games from my hard drive after I have finished them and in the case of these Sandlot games I would therefore be in trouble. I do hope that the Sandlot games won't remain in the limbo that they are in presently. wave
Posted by: Susie07

Re: digital chocolate games - 01/30/13 11:17 AM

Hi, Marian!

Even though I can sometimes get a better deal elsewhere, I stick with BFG. They provide excellent customer service and, if I happen to purchase a game that I have problems with, they always give me a coupon for another game if they can't resolve the problem.

Susan
Posted by: Marian

Re: digital chocolate games - 01/30/13 11:56 AM

Susan, I feel the same way. yes wave
Posted by: Jenny100

Re: digital chocolate games - 01/30/13 08:38 PM

Originally Posted By: Marian
I tend to delete games from my hard drive after I have finished them and in the case of these Sandlot games I would therefore be in trouble.

Unless you reformatted your drive, the activation information may still be on your computer. I don't know of any games that keep activation information in the game folder anymore. But unless you have some way of reinstalling (for example if you saved the installation file or game folder), you still have a problem.
Posted by: Marian

Re: digital chocolate games - 01/30/13 08:53 PM

Thanks for that, Jenny; I appreciate the info. wave
Posted by: Rosaboobie

Re: digital chocolate games - 01/31/13 03:56 AM

Yes, I too mostly stick with BFG but I think it was the Campfire Legends game series I purchased from them because BFG did not have them.

I now download all my games to an EHD but back in those days, I didn't! frown