Posted By: chrissie
Big Fish problems - 11/21/13 03:20 PM
I know this is not the place to post 'tech' problems but I have had a few, gone to their Customer Support & they have been brilliant! I have recently battled a virus & some serious Trojans & the reason I am posting here is that BFG seems to have been the main target (some of the BF applications were removed + every single launcher exe. files for the 30 plus games I had!)
I have deleted all my games & absolutely everything else BF & reinstalled 1 game which resulted also in reinstalling the BF applications. I'm still having a problem with being able to launch that 1 game from the game manager - it just doesn't happen also the direct link to more games has been duplicated & just doesn't work.
I think my system is clear but before I email back has anyone else here experienced the same or similar problems? I want to be as helpful as possible on my reply as I really like BFG but suspect that they are being targeted surreptitiously somehow or other.
I have deleted all my games & absolutely everything else BF & reinstalled 1 game which resulted also in reinstalling the BF applications. I'm still having a problem with being able to launch that 1 game from the game manager - it just doesn't happen also the direct link to more games has been duplicated & just doesn't work.
I think my system is clear but before I email back has anyone else here experienced the same or similar problems? I want to be as helpful as possible on my reply as I really like BFG but suspect that they are being targeted surreptitiously somehow or other.