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Big fish games

Posted By: dianne

Big fish games - 11/30/14 09:55 PM

I have to ask do you get support for games or do you have to be a big fish member.
I am not a member so I think that I don't right or no
haven't had a problem yet but just thought I would ask.
dianne wave
Posted By: oldbroad

Re: Big fish games - 11/30/14 10:23 PM

Yes, you still get support. I am not a member either but have had to contact them and had no problems at all.
Posted By: Marian

Re: Big fish games - 11/30/14 10:35 PM

Originally Posted By: oldbroad
Yes, you still get support. I am not a member either but have had to contact them and had no problems at all.


Correct. Anyone that buys a game from Big Fish is offered support.
Posted By: family

Re: Big fish games - 11/30/14 11:38 PM

i was a member but had to cancel my membership, but i still get help, theey even help with their retail games that you can buy in the store. cool
Posted By: Marian

Re: Big fish games - 12/01/14 01:04 AM

That's good to know about the retail games, family. wave
Posted By: family

Re: Big fish games - 12/01/14 11:19 PM

they did,i had a problem when i brought nightmare double pack with a free game coupon code and it didn't work they fixed it.
Posted By: Reenie

Re: Big fish games - 12/02/14 02:32 AM

As everyone said, you don't have to be a Member, as long as you bought a game from them. However, they often send a "canned" reply when you first inquire from Support about a download issue or game glitch, so be prepared to send a second email to them once that arrives. They always come through, they only try the simplest, ready-made answer first. smile
Posted By: dianne

Big FishGames support - 12/08/14 07:05 AM

Sorry I didn't answer and say thank you
came done with a bad cold and flu just getting over it.
thanks to all Dianne wave
Posted By: BrownEyedTigre

Re: Big FishGames support - 12/08/14 04:09 PM

Hope you feel better!

Ana wave
Posted By: Marian

Re: Big FishGames support - 12/08/14 04:48 PM

Feel better soon! smile
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