Posted By: Reenie
An odd glitch on Big Fish purchase - 12/01/15 11:13 PM
Purchased a couple of games in their recent sale, after playing Demos for each. The games now appear in my Purchase History, but neither game will complete the download of the rest of the game. Usually, you are offered the chance to download the rest of a game immediately after your purchase goes through (and certainly by the time you've received confirmation in your email Inbox). I have gone back several times, over a period of days, and the same condition still pertains. I can find no way to complete the download process and continue playing the games I bought.
These are not the first games I have bought from BF, not by a long shot. I've bought from them for years. Never seen this happen. I sent in a query to Customer Service and got the usual automatic form letter back, so I sent a followup email. This was two days ago. So far, have heard nothing further from them.
Like I said, odd. A new one on me. I have changed nothing in my system setup nor the way I purchased the games.
Has this happened to anyone else?
These are not the first games I have bought from BF, not by a long shot. I've bought from them for years. Never seen this happen. I sent in a query to Customer Service and got the usual automatic form letter back, so I sent a followup email. This was two days ago. So far, have heard nothing further from them.
Like I said, odd. A new one on me. I have changed nothing in my system setup nor the way I purchased the games.
Has this happened to anyone else?