Posted By: oldman
Updating video card driver - 03/29/13 05:21 AM
As I've stated in previous posts I just got a new HP computer with Windows 8 and an AMD Radeon HD 7570 video card. The first thing I did was go to the Radeon site and download the newest driver for the card. I then installed the driver and the install seemed successful. However, when I check in device manager the date of the driver is still listed as Nov 2012 and the new driver is dated Jan 2013.
So could it be that I was supposed to uninstall the old driver prior to instaling the new?
Would appreciate any help.
Posted By: Draclvr
Re: Updating video card driver - 03/29/13 06:00 AM
What does it say in DXDIAG? In Windows 8, just start typing DXDIAG in the tiled start menu.
Posted By: oldman
Re: Updating video card driver - 03/29/13 06:55 AM
In my DXDIAG file it shows:
Driver File Version: 8.17.0010.1140 (English)
Driver Date/Size: 11/14/2012 17:44:08, 1112064 bytes
Here's the information on the one I downloaded from the Radeon site:
Catalyst Software Suite 146.5 MB 13.1 1/17/2013
Description:
Package contains the following graphics drivers and dependent/required software for the products specified in the current version's official release notes for the 64 bit version of Windows Vista, Windows 7 and Windows 8:
Display Driver ver. 9.012
OpenCL(tm) Driver ver. 10.0.1084.4
Catalyst Control Center ver. 2012.1219.1520.27485
Posted By: lanlynk
Re: Updating video card driver - 03/29/13 12:23 PM
Oldman, the Radeon HD 7570 is an OEM card made specifically for some Dell and HP computers. It is not really supported by the AMD site. I think that's why your driver is not being updated correctly.
Take a look at these forum discussions:
AMD Radeon HD 7570 AMD Radeon HD 7570 drivers It looks like you'll need to get the correct driver from the HP site:
HP Support & Drivers I hope this helps. Good Luck!
Posted By: Draclvr
Re: Updating video card driver - 03/29/13 03:40 PM
Yup, what lanlynk says, oldman.
Posted By: InlandAZ
Re: Updating video card driver - 03/29/13 05:01 PM
Unfortunately, it is a common practice many OEM's use. I have a similar issue with my Sony IGP, which is still unsupported by nVidia.
Posted By: oldman
Re: Updating video card driver - 03/29/13 09:25 PM
Thank you all. I went to the HP site (thanks Lanlynk for the link) and found what I needed.
Evidently I have the latest driver that is available from HP. Someday they may get around to providing the updated driver that AMD has.
Posted By: Homer6
Re: Updating video card driver - 03/30/13 03:19 AM
Your "someday" is about right, oldman. I've had OEM equipment which never had upgraded software/firmware, so I ended up replacing that piece of equipment with non-OEM equipment.
Posted By: Draclvr
Re: Updating video card driver - 03/30/13 03:55 AM
Just another reason to keep building my own.
Posted By: Homer6
Re: Updating video card driver - 03/30/13 03:36 PM
Plus, when you build your own system you can eliminate all the bloatware dealer built systems usually include. Our latest system was son built.
Posted By: Draclvr
Re: Updating video card driver - 03/30/13 06:06 PM
To me the lack of bloatware is #1, closely followed by non-OEM hardware!
Posted By: oldman
Re: Updating video card driver - 04/13/13 03:19 AM
As a follow up and thanks for all informative posts, I would like to inform all (in the for what it's worth department) that I returned the HP computer to the dealer.
I now have an Alienware X51 with and Intel i7_3770 3.40 GHz processor, 8GB memory, and a Nvidia GeForce GTX 660 (1.5 GB memory).
The computer, so far, runs like a dream and I am really pleased with it.
Posted By: Draclvr
Re: Updating video card driver - 04/13/13 03:31 AM
Oh, my - you got a good one, oldman! Now you're cooking with gas as my great grandma used to say...
Posted By: Homer6
Re: Updating video card driver - 04/13/13 06:32 AM
Make sure you chain that thing down, it could get up and go.