Posted By: Mary
I think I got a trojan virus - 08/04/13 04:07 PM
Yesterday after I started up my computer I had all sorts of problems: I would click on a site, AOL for example, and the computer would try and try to open until I finally got an "AOL is not responding" notice on the top of the page. Same thing with MSN, or anything I tried. If I tried to click on a page that was already open, the page would get an opaque white "film" (for want of a better word) all over it, and I couldn't do a thing.
Hours later, still working on the computer, I finally got Norton started, but it just stopped after a while without completing. Same with Malwarebytes: started but couldn't finish. Kept trying with Malwarebytes. Though it stopped again, by a stroke of luck, it automatically upgraded itself (I have the PRO version) and that somehow got the scan going again and it finally got all the way through. Near the end of the scan, it found "Trojan.FakeAlert.RRE; it was on my external hard drive!
I tried to find some info on this but couldn't find anything on this Trojan with the "RRE" extension.
So far today, I'm getting around okay but I'm curious how this Trojan produced my symptoms. Or how I got it. Or how I picked it up on my external and not my main hard drive.
Is it possible to pick up a virus from an email that I opened? It had no links of any kind in it, only a plea for money.
Hours later, still working on the computer, I finally got Norton started, but it just stopped after a while without completing. Same with Malwarebytes: started but couldn't finish. Kept trying with Malwarebytes. Though it stopped again, by a stroke of luck, it automatically upgraded itself (I have the PRO version) and that somehow got the scan going again and it finally got all the way through. Near the end of the scan, it found "Trojan.FakeAlert.RRE; it was on my external hard drive!
I tried to find some info on this but couldn't find anything on this Trojan with the "RRE" extension.
So far today, I'm getting around okay but I'm curious how this Trojan produced my symptoms. Or how I got it. Or how I picked it up on my external and not my main hard drive.
Is it possible to pick up a virus from an email that I opened? It had no links of any kind in it, only a plea for money.