Big Fish problems

I'm also am having problems with my games. Even "My Purchase" page says there are errors on the page. When I install a game, from the game app, it works fine up to a point and then crashes.

I'm not a computer tech and don't know how to scan my computer for any errors in it. I did a virus scan with AVG and showed no viruses, but how do you scan for any errors and how to fix them?

Are your problems only with Big Fish games? If so, have you contacted them?

Those are about the only games I have. I have very few from Spin Top. Those seem to be working okay (for now).

I have contacted BF a few times, but they told me to fun Dr. Felix. I did that and also used Paint to show them a copy of My Purchase page, which they asked for. I'll just have to wait to hear from them.


Heard back from BF. They had me delete all the BF files and then reinstall them. It went fast and now everything seems to be working okay. Was able to finish that game. They sure are good at Customer Services.