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big fish customer service question
Posted By:
family
big fish customer service question -
09/05/14
09:15 PM
i am having problems with they keep sending use coupon codes to me, what do i do.
Posted By:
Marian
Re: big fish customer service question -
09/05/14
09:18 PM
Are you saying that when they send free game codes to you that the coupon codes are not being accepted as valid when you try to use them?
Posted By:
family
Re: big fish customer service question -
09/05/14
10:04 PM
yes it says they have already beenn use twice they did that to me.
Posted By:
Jenny100
Re: big fish customer service question -
09/05/14
10:24 PM
You'll have to email Big Fish about any non-functional coupons.
They have an article that includes "Why is my coupon code not valid?" here
http://bigfishgames.custhelp.com/app/answers/detail/a_id/952
Their form email is here
https://bigfishgames.custhelp.com/app/ask
It may take a few days before you hear back, but they will get back to you.
Posted By:
family
Re: big fish customer service question -
09/05/14
10:32 PM
thanks you guys i will try that hope it works.
it finally work i receive a new game redrum.
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