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big fish customer service question

Posted By: family

big fish customer service question - 09/05/14 09:15 PM

i am having problems with they keep sending use coupon codes to me, what do i do. cool
Posted By: Marian

Re: big fish customer service question - 09/05/14 09:18 PM

Are you saying that when they send free game codes to you that the coupon codes are not being accepted as valid when you try to use them?
Posted By: family

Re: big fish customer service question - 09/05/14 10:04 PM

yes it says they have already beenn use twice they did that to me.
Posted By: Jenny100

Re: big fish customer service question - 09/05/14 10:24 PM

You'll have to email Big Fish about any non-functional coupons.
They have an article that includes "Why is my coupon code not valid?" here
http://bigfishgames.custhelp.com/app/answers/detail/a_id/952

Their form email is here
https://bigfishgames.custhelp.com/app/ask

It may take a few days before you hear back, but they will get back to you.
Posted By: family

Re: big fish customer service question - 09/05/14 10:32 PM

thanks you guys i will try that hope it works. cool it finally work i receive a new game redrum.
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