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Need help with laptop #1140306
02/01/18 08:09 PM
02/01/18 08:09 PM
Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
gymcandy1 Offline OP
Sonic Boomer
gymcandy1  Offline OP
Sonic Boomer

Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
Embarrassing as this is, I need help getting back into my laptop. I reset my lockscreen password, and can't remember what it is. Been trying to get in for over an hour. Total frustration with my short term memory.

It's Windows 10, and I only have one user account.

Short of a system restore I don't know what to do to get in.

I don't have safe mode enabled.

Any suggestions?


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Need help with laptop [Re: gymcandy1] #1140308
02/01/18 08:27 PM
02/01/18 08:27 PM
Joined: Apr 2006
Posts: 6,064
The Country
Winfrey Offline
BAAG Specialist
Winfrey  Offline
BAAG Specialist

Joined: Apr 2006
Posts: 6,064
The Country
Do you have a phone that receives texts or another computer?
Googling it says.. on the lock page click on I forgot my password.. do you see that...Type the captcha letters to prove that you're not a robot
Select the recovery email address from the drop-down menu
Complete the hidden part of the email challenge.

Click Send code.

On your phone or using another computer, using the recovery email account check for the Microsoft account code and enter it to verify your identity.
Enter a new password.

Click Next.
Click Next again to go back to the sign-in screen.

After completing the steps, you can once again unlock your PC with the new password. If the new password doesn't work right away, restart your computer, and try to sign in one more time.

until a techie comes along


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Need help with laptop [Re: gymcandy1] #1140311
02/01/18 08:56 PM
02/01/18 08:56 PM
Joined: Oct 2000
Posts: 39,388
southeast USA
Jenny100 Offline
GB Reviewer Glitches Moderator
Jenny100  Offline
GB Reviewer Glitches Moderator
Sonic Boomer

Joined: Oct 2000
Posts: 39,388
southeast USA

Re: Need help with laptop [Re: Winfrey] #1140312
02/01/18 08:56 PM
02/01/18 08:56 PM
Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
gymcandy1 Offline OP
Sonic Boomer
gymcandy1  Offline OP
Sonic Boomer

Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
Thanks Winfrey. I got in finally, and changed my password again.

There was no place on my lock screen that said "forgot password" duh

Anyway I'll make sure I have it written down for sure from now on. thumbsup

joe


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Need help with laptop [Re: gymcandy1] #1140313
02/01/18 09:01 PM
02/01/18 09:01 PM
Joined: Apr 2006
Posts: 6,064
The Country
Winfrey Offline
BAAG Specialist
Winfrey  Offline
BAAG Specialist

Joined: Apr 2006
Posts: 6,064
The Country
Good.


Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody
Gibran
Re: Need help with laptop [Re: Winfrey] #1140314
02/01/18 09:15 PM
02/01/18 09:15 PM
Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
gymcandy1 Offline OP
Sonic Boomer
gymcandy1  Offline OP
Sonic Boomer

Joined: Apr 2005
Posts: 32,492
Calera, Oklahoma
Thanks Jenny! yes


There are no strangers here; Only friends you haven’t yet met.

William Butler Yeats
Re: Need help with laptop [Re: gymcandy1] #1140318
02/01/18 10:42 PM
02/01/18 10:42 PM
Joined: Jun 2005
Posts: 13,699
In Missouri near St. Louis
Draclvr Offline
Hints & Glitches forum Moderator
Draclvr  Offline
Hints & Glitches forum Moderator
Adept Boomer

Joined: Jun 2005
Posts: 13,699
In Missouri near St. Louis
We like happy endings!


In my PC corner for the winter, my little heater by my side, to game, read and knit.
Re: Need help with laptop [Re: gymcandy1] #1140323
02/02/18 01:48 AM
02/02/18 01:48 AM
Joined: Jun 2005
Posts: 2,800
Michigan
Geo Offline
Addicted Boomer
Geo  Offline
Addicted Boomer

Joined: Jun 2005
Posts: 2,800
Michigan
The password screen can be disabled if you don't want it. For example many people don't use their computer anywhere other than at home and consider the password a hassle.

Re: Need help with laptop [Re: gymcandy1] #1140365
02/02/18 11:22 AM
02/02/18 11:22 AM
Joined: Jun 2005
Posts: 13,699
In Missouri near St. Louis
Draclvr Offline
Hints & Glitches forum Moderator
Draclvr  Offline
Hints & Glitches forum Moderator
Adept Boomer

Joined: Jun 2005
Posts: 13,699
In Missouri near St. Louis
I do that on my desktop at home, but use a password on my Surface tablet.


In my PC corner for the winter, my little heater by my side, to game, read and knit.
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