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Video Converter #1145381
03/19/18 11:42 PM
03/19/18 11:42 PM
Joined: Apr 2000
Posts: 3,292
Southern Exposure
lexxy Offline OP
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lexxy  Offline OP
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Southern Exposure
If this is not the forum to ask for help please feel free to delete it. I have a new Lg v20 that takes good pics but will not play my videos and I am a little upset. It records the videos but the playback gives me an error reading " Can not play videos this file type is not supported". Is there an app out that can convert my videos so they will play on my phone?


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
Re: Video Converter [Re: lexxy] #1145390
03/20/18 03:27 AM
03/20/18 03:27 AM
Joined: Jun 2005
Posts: 2,849
Michigan
Geo Offline
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Michigan
I don't know why a device that records the videos wouldn't play them back. It doesn't make sense.You can search for video converters on line but be aware that all is not friendly out there. For example you will run into free download websites like Cnet. Cnet itself is a good website but when you want to download you get handed over to other services that are not Cnet and bad things can happen.

Re: Video Converter [Re: lexxy] #1145403
03/20/18 08:40 AM
03/20/18 08:40 AM
Joined: Jan 2004
Posts: 83,268
In the Naughty Corner
BrownEyedTigre Online content
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There is a lot of complaints on the web on this issue and some suggest Google Apps are causing it if you have them installed, others say to reboot the phone and others say to exchange your phone where you bought it if they can't fix it. Mostly, it appears to be an incompatibility with something you have installed on it.


Don't feed the Trolls
Re: Video Converter [Re: lexxy] #1145415
03/20/18 09:58 AM
03/20/18 09:58 AM
Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Draclvr Offline
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Just what I was going to suggest - take it back to where you got it and have them figure it out.


Gardens put to bed for the winter. Time for some gaming!
Re: Video Converter [Re: lexxy] #1145424
03/20/18 11:38 AM
03/20/18 11:38 AM
Joined: Aug 2002
Posts: 7,263
Arizona
InlandAZ Offline
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InlandAZ  Offline
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Posts: 7,263
Arizona
Just out of curiosity, what did you select as your "output" format for videos? The device has several options. MP4 is a fairly common format, if you're not already using it give it a shot.

Re: Video Converter [Re: lexxy] #1145632
03/21/18 09:23 PM
03/21/18 09:23 PM
Joined: Apr 2000
Posts: 3,292
Southern Exposure
lexxy Offline OP
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lexxy  Offline OP
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Thanks InlandAZ


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
Re: Video Converter [Re: lexxy] #1145641
03/21/18 10:15 PM
03/21/18 10:15 PM
Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Draclvr Offline
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Near St. Louis, MO
So, did that work?


Gardens put to bed for the winter. Time for some gaming!
Re: Video Converter [Re: lexxy] #1145755
03/22/18 08:21 PM
03/22/18 08:21 PM
Joined: Apr 2000
Posts: 3,292
Southern Exposure
lexxy Offline OP
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lexxy  Offline OP
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Southern Exposure
I am afraid not, I am taking it to Digital Doc tomorrow and see if they can solve the mystery


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
Re: Video Converter [Re: lexxy] #1145769
03/22/18 10:47 PM
03/22/18 10:47 PM
Joined: Jun 2005
Posts: 20,006
Near St. Louis, MO
Draclvr Offline
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Let us know - I'm curious!


Gardens put to bed for the winter. Time for some gaming!
Re: Video Converter [Re: lexxy] #1145770
03/22/18 11:07 PM
03/22/18 11:07 PM
Joined: Apr 2000
Posts: 3,292
Southern Exposure
lexxy Offline OP
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lexxy  Offline OP
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Will do


carol
It doesn't cost a dime to be kind
----------------------------
Currently playing The Moment Of Silence
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