it froze on me 3 times, i could not play it, i had to cltr, alt. del all at once.

Jenny's response to you in the Mystery Case Files post also applies here.

I played this game without any freezing problems. It's not an old game either; it was released on Steam in November 2018.

i cannot get where i left off.

i am getting setup has detected that the computer does not meet the requirements to in install the software. the following blocking issues must be resolved before you can install microsoft visual c t t 2010 x86 redistributable setup software package

So, did you install it then?

yes, but i cannot i get to play and my name, 3 line and it freezes..

now i am getting a Access Violation error, julie exe has stop working.

i do not think it fully install, it is saying please see the microsoft visual studio for more information.

I can't really tell what's wrong unless you have conflicting versions of Visual C++ installed.

(I'm assuming you meant Visual C++ and not "Visual C t t" which I've never heard of.)

I don't understand this message:


Do you know what the "blocking issues" were?
Is your antivirus blocking the game?

no, no, this is on microsoft visual c t t 2010 x86 redistributation setup, i click on microsoft visual studio and this is the site, https://visualstudio.microsoft.com/

family, there is no Visual ctt 2010. You must be referring to the Visual C++ 2010 redistributable. If this particular game needs it, then you will need to install it. C++ is a programming language.

What is Visual C++ Redistributable

how do i install it.

Where did you get the message about Visual C++? Usually it happens when you are installing a game.

did not work, i do not think it will work, i get this on this page This device is not currently supported for these products.
Overview

Why are you even on that page? This is not what you need. I asked you were you saw the message about the Visual C++… was it when you were installing the game?

yes and it took me to that page, it is a mac download game.

But you don't own a Mac computer, right? Where did you get the game from?

big fish website, i already email them. no i have a pc.

But you said this is a Mac download game...



I have no idea what you have here, but I would suggest uninstalling it and then making sure there are no bits left anywhere by running CCleaner on the registry or by using Revo uninstaller. Then try to install again.

this is on gamehouse julie sweet

That is from two years ago. I would hope they would have resolved the problems in two years before offering it at Big Fish.

If you need Visual C++ 2010 redistributable, get it from here
https://www.microsoft.com/en-us/download/details.aspx?id=5555

You may need to uninstall whatever Visual Studio thing you installed in order to get Visual C++ 2010 to install.

Going by what you wrote, the Visual Studio thing you downloaded looks like it's for people who are making games, not for end users.

The Mac version of a game will not install or run on a PC, and I don't even see a Mac version of Julie's Sweets on Big Fish. So your game should be the right version.

did not work, that is for mac.

OK. I can't figure this out. First you say what you have is a Mac download. I checked and there is no Mac download for this game - it is strictly a Windows game. I went to the link Jenny posted and it is NOT for a Mac.

I think you need to help us out a little bit here! Did you try uninstalling using Revo uninstaller or something like that and then reinstalling?

no , what is Revo uninstaller