Cool. Then if the emails aren't going to your spam filter, then I don't where they are going.

i do not either, i click contact us, 3 times, got them in my emails, but no receipts, i am just worry about auto chess.

Since this Auto Chess is a free game, can you just download it again or is that option gone now?

Got what in your emails??? What's them??? And the last time I asked if you had checked again in your account to see if the game was there, you said, "Not yet." Have you done it now?

i email them about auto chess, got a mega sale coupon wanted to use it, got an error message, email them about these 3 and just now got an answer, have a empty, no cannot download again.

family, you keep confusing me. You emailed them about WHAT 3?? You have only been concerned about the free chess game??



You have an empty WHAT??



It's a weekend and you may just be getting auto-responses... it's hard to tell because you really don't tell us.

If all you're worried about is a free game which you didn't pay for to begin with, I'd say it's time to play the games you already have. Borderlands alone will keep you playing for a very long time. If you continue to contact them again and again and again and again, it's going to get like Big Fish after you emailed them 27 times and they will stop responding.

thank you very much.

Is this "Auto Chess" a game that was only "free" for a limited time?
I know Epic offered some games for "free" for a limited time -- games that aren't normally free.
They do this to get people to install their client -- because they're trying to get people to use Epic instead of Steam.

I don't feel like we've really been able to help you, family.
But if the limited offer is over and the "Auto Chess" game is no longer "free",
and Epic won't help you, then there's not much we can do except commiserate.

I just went on Epic and did a search for Auto Chess and it came up.. hopefully the link I'll attach will get you there... it seems to still be Free.. so family go back onto Epic search for it and try again... if it is not in your library it will let you download it if they say it is in your library... go to your library and have another look.

Auto Chess

Oh, thanks, Winfrey! I did a search for Auto Chess earlier and it didn't come up with anything. It sounds like a somewhat difficult strategy game.

So, family, if you really feel that you want this game, it wouldn't hurt anything to just try again! Did you ever go back to your library to see it the game was listed in your account? Last time I asked, you said you hadn't.

it is in my library only.

Well, then that means you already have it!