Re: GOG difficulties with creating account
[Re: meryl]
#1285104
10/30/22 01:54 PM
10/30/22 01:54 PM
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Joined: Jul 2000
Posts: 48,230 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,230
near Yosemite
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Hi meryl, I cannot see that you are doing anything wrong at all. There is a video here that shows the sign-on process (completely ignore the Facebook option in the sign-in). I would agree that trying another web browser is a good idea. I have a GOG account and have never had any problems using Firefox.
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Re: GOG difficulties with creating account
[Re: meryl]
#1285110
10/30/22 02:39 PM
10/30/22 02:39 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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I only use Edge and have no issues with filling forms. But I agree that you should definitely try another browser. I also see no problems with what you are trying to do. You had confused me earlier - not a long trip for me! - when you said you were trying to sign in. What you are trying to do is create an account and GOG - or perhaps your browser - is not cooperating. Let us know what happens in Chrome. Although Edge is actually now based on Chrome, so not sure it will help. You might have to try Firefox.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285180
10/31/22 09:18 AM
10/31/22 09:18 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
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Reviews Editor - Hints/Glitches Mod - Site Support
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Near St. Louis, MO
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I'm going to be very interested to hear how they help you figure this out.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285829
11/09/22 09:56 AM
11/09/22 09:56 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
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Reviews Editor - Hints/Glitches Mod - Site Support
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Near St. Louis, MO
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Clearing your Browser cache is a good idea every now and then. It can get so bogged down it causes issues, although I doubt this is your issue at GOG. But it still doesn't hurt. It is a similar procedure in Firefox. It's also not out of the realm of possibility that the usernames you are trying to use really ARE already in use! I've had that happen quite often.
In Edge, Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Privacy & services.
Under Clear browsing data, select Choose what to clear.
Select the Cached images and files check box and then select Clear.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285842
11/09/22 02:44 PM
11/09/22 02:44 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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Same here, Marian. meryl, maybe it would be worth it to shake them up again?
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285846
11/09/22 04:04 PM
11/09/22 04:04 PM
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Joined: Mar 2004
Posts: 1,745 Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
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Have you checked your "Junk" or "Spam" mail, it happens often enough than legit mail will be received normally in your Inbox, but that same mail will sometimes get tagged as junk mail. This has happened to me on several occasions in the past.
When you say it does not accept your User Name, do they give an explanation as why it does not accept it? I know when I create an account somewhere and put in a User Name it will tell me that the User Name is already taken, so you either have to choose another UN or add a Number to it.
Just curious, what kind or type of "User Name" are you trying to use? Some companies or sites have trouble accepting Off the Wall User names like "Pooky!"/$Bear23", they often just go with simple User Names.
And I agree Marian and Draclvr, GOG is usually quick to answer and I never any problems with them.
Good luck.
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Re: GOG difficulties with creating account
[Re: meryl]
#1285847
11/09/22 04:36 PM
11/09/22 04:36 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Posts: 20,010
Near St. Louis, MO
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Good point about checking the spam email, Starcom. Yes, I know some places won't accept characters or other odd user names. What she is getting that her user name choices are already in use. Which could actually be the case!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285869
11/10/22 03:28 AM
11/10/22 03:28 AM
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Joined: Jan 2006
Posts: 944 Wales
meryl
OP
Settled Boomer
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OP
Settled Boomer
Joined: Jan 2006
Posts: 944
Wales
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I cleared cache in all 3 browsers (though not cookies or browsing history) and tried in Chrome this morning to open a Gog account. Same result. Would clearing cookies help do you think? I'll chase up Gog anyway.
Nothing in Spam or other folders. I do check these fairly regularly.
Last edited by meryl; 11/10/22 03:34 AM. Reason: Added info
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Re: GOG difficulties with creating account
[Re: meryl]
#1285889
11/10/22 10:14 AM
11/10/22 10:14 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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I would tread VERY carefully using the sign in with Facebook method. I was able to create my account a long time ago without using that method. Follow up with GOG and hopefully they will help you out. Why You Should Think Twice Before You Sign In With Facebook
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285898
11/10/22 11:52 AM
11/10/22 11:52 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
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Posts: 20,010
Near St. Louis, MO
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Password requirements below... GOG Password RequirementsAnd a discussion of username already taken. GOG Discussion
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1285903
11/10/22 12:30 PM
11/10/22 12:30 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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I doubt it. Did you put another bug in GOG's ear?
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: Draclvr]
#1285911
11/10/22 01:37 PM
11/10/22 01:37 PM
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Joined: Jul 2000
Posts: 48,230 near Yosemite
Marian
Global Moderator
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Global Moderator
Sonic Boomer
Joined: Jul 2000
Posts: 48,230
near Yosemite
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No worries, Drac. The sign-in I was pointing meryl to has nothing to do with Facebook - the sign-in is under that option, towards the bottom of the page. I would never suggest anyone sign in with Facebook either. I am really sorry that did not work for you, meryl. If I can think of anything else to try, I will let you know.
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Re: GOG difficulties with creating account
[Re: meryl]
#1285917
11/10/22 01:53 PM
11/10/22 01:53 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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Ah, sorry, Marian! I misunderstood!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286519
11/18/22 01:25 PM
11/18/22 01:25 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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What a disappointment! I am so surprised they didn't respond to you. I am not aware of any place else that has them.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286532
11/18/22 03:18 PM
11/18/22 03:18 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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I had the thought that I would try to contact them and ask. What do you think, Meryl?
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286587
11/19/22 10:33 AM
11/19/22 10:33 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
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Near St. Louis, MO
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I just opened a chat and of course initially it's just the chat bot. I provided my email and your ticket number, so now I will wait to hear from them.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286643
11/20/22 11:12 AM
11/20/22 11:12 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
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Near St. Louis, MO
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Got a second email this morning after the original acknowledgement email. It just said they are working on "my" ticket number. I had originally provided them with YOUR ticket number and said that is the one that needs to be resolved.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286708
11/21/22 10:36 AM
11/21/22 10:36 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
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Reviews Editor - Hints/Glitches Mod - Site Support
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Near St. Louis, MO
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I got a message this morning saying they had sent you an email this morning. So make sure you are receiving it and I know you check spam, but double check there too. Let us know what they say!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286710
11/21/22 11:02 AM
11/21/22 11:02 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
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Posts: 20,010
Near St. Louis, MO
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Since they answered me within 3 days, I'd call 21 days a bit more than a delay! At least they are FINALLY addressing it! I did add to the original message that I was a moderator at Gameboomers and that there were several games you wanted to buy!
Definitely keep us posted!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286717
11/21/22 11:58 AM
11/21/22 11:58 AM
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Joined: Nov 2000
Posts: 34,312 United Kingdom
Mad
Sonic Boomer
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Sonic Boomer
Joined: Nov 2000
Posts: 34,312
United Kingdom
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So happy to hear of the positive outcome, meryl I was quite shocked to even hear you were experiencing problems with GOG !! 'Course, if anyone starts to tangle with Draclvr they just better watch out, eh ??
Time : The Most Precious Commodity
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Re: GOG difficulties with creating account
[Re: meryl]
#1286721
11/21/22 12:52 PM
11/21/22 12:52 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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I am SO excited to hear of the final outcome, meryl! I would have to wonder if me name-dropping Gameboomers did the trick!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286753
11/21/22 04:19 PM
11/21/22 04:19 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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Marian, we must tell Ana what kind of influence Gameboomers has! LOL!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286755
11/21/22 04:30 PM
11/21/22 04:30 PM
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Joined: Mar 2004
Posts: 1,745 Rockland, Ontario, Canada
Starcom
Addicted Boomer
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Addicted Boomer
Joined: Mar 2004
Posts: 1,745
Rockland, Ontario, Canada
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Fantastic news, meryl!, so happy that you are finally registered with GOG and were able to buy the games you wanted, enjoy the games. And of course a big thanks to Drac and Yes, Thy Shall Not Mess with Draclvr
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Re: GOG difficulties with creating account
[Re: meryl]
#1286763
11/21/22 05:24 PM
11/21/22 05:24 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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Starcom, I think it's more that Gameboomers has some weight in the gaming world!
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286768
11/21/22 06:34 PM
11/21/22 06:34 PM
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Joined: Apr 2006
Posts: 7,707 The Country
Winfrey
BAAG Specialist
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BAAG Specialist
Joined: Apr 2006
Posts: 7,707
The Country
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đź‘Źđź‘Źđź‘Źđź‘Źđź‘Źđź‘Źđź‘Źđź‘Ź
Would that I could be the peacemaker in your soul that I might turn the discord and the rivalry of your elements into oneness and melody Gibran
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Re: GOG difficulties with creating account
[Re: meryl]
#1286775
11/21/22 07:54 PM
11/21/22 07:54 PM
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Joined: Jan 2004
Posts: 83,270 In the Naughty Corner
BrownEyedTigre
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,270
In the Naughty Corner
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Drac, you rock! Thank you for intervening and getting Meryl straightened out with GoG! That is really awesome!! Ana
Don't feed the Trolls
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Re: GOG difficulties with creating account
[Re: meryl]
#1286784
11/21/22 08:39 PM
11/21/22 08:39 PM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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You are all giving me WAY more credit than necessary! LOL!
I'm just glad that meryl now can play the Shivers games.
Gardens put to bed for the winter. Time for some gaming!
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Re: GOG difficulties with creating account
[Re: meryl]
#1286825
11/22/22 10:24 AM
11/22/22 10:24 AM
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Joined: Jun 2005
Posts: 20,010 Near St. Louis, MO
Draclvr
Reviews Editor - Hints/Glitches Mod - Site Support
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Reviews Editor - Hints/Glitches Mod - Site Support
True Blue Boomer
Joined: Jun 2005
Posts: 20,010
Near St. Louis, MO
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You just described Gameboomers in a nutshell, meryl!
Have fun with Shivers 1... one of my all time favorite games!
Gardens put to bed for the winter. Time for some gaming!
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