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Big Fish support is awesome! #320552
05/02/08 07:06 PM
05/02/08 07:06 PM
Joined: Feb 2000
Posts: 10,449
Southern California
Darlene Offline OP
Adept Boomer
Darlene  Offline OP
Adept Boomer

Joined: Feb 2000
Posts: 10,449
Southern California
wave Hello, all! I just wanted to give a big shout out to Big Fish support. My computer crashed big time and, after I finally got things cleaned up, I had some concerns about my Big Fish games. I e-mailed them my concerns and their response was quick, friendly and they resolved those concerns. Thank you, Big Fish! thanks


Woohoo and booyah! smile Have an easy peasy day!
Re: Big Fish support is awesome! [Re: Darlene] #320573
05/02/08 08:26 PM
05/02/08 08:26 PM
Joined: Apr 2008
Posts: 27
L
Lei Offline
Shy Boomer
Lei  Offline
Shy Boomer
L

Joined: Apr 2008
Posts: 27
Darlene
I wholeheartedly agree. I believe that Big Fish and Gamezebo are two of the most trusted and responsive sites for casual game players. And yes I did vote for Gamezebo for a Webby on the first day that voting was announced.

Both of these sites keep this Grandma happy.

Re: Big Fish support is awesome! [Re: Lei] #320588
05/02/08 08:52 PM
05/02/08 08:52 PM
Joined: Jan 2004
Posts: 77,934
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Administrator PR Liaison
BrownEyedTigre  Offline
The Sassy Administrator PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 77,934
In the Naughty Corner
It's great to hear Darlene. It's a huge selling point for me to know they stand behind the games with great service.

Ana wave


Don't feed the Trolls
Re: Big Fish support is awesome! [Re: BrownEyedTigre] #320596
05/02/08 09:02 PM
05/02/08 09:02 PM
Joined: Aug 2007
Posts: 520
St louis, Mo
owlluv Offline
Settled Boomer
owlluv  Offline
Settled Boomer

Joined: Aug 2007
Posts: 520
St louis, Mo
Another awesome thing about BFG! I will never trade them for anything! Anything, I tell you!


Evie

Doldrums getting you down? Post w/ the Boomers and turn those frowns upside down!
Re: Big Fish support is awesome! [Re: owlluv] #320758
05/03/08 07:22 AM
05/03/08 07:22 AM
Joined: Aug 2006
Posts: 1,367
Ontario, Canada
jldcat Offline
Addicted Boomer
jldcat  Offline
Addicted Boomer

Joined: Aug 2006
Posts: 1,367
Ontario, Canada
I can't get over the superior customer support either. It's almost heard of for regular stores let alone online ones!

I sent in a submission for the game "Alex Gordon" on Tuesday and Wednesday they emailed me to thank me for the submission and to give them about a week... The deffinately didn't have to do that as I'm sure they get A LOT of submissions for games.

I guess that's why I've bought over 50 games in less than a year!


The breeze from one door closing opens another.
Re: Big Fish support is awesome! [Re: jldcat] #321185
05/03/08 09:59 PM
05/03/08 09:59 PM
Joined: Jul 2004
Posts: 4,664
Arizona, U.S.A.
maggie57 Offline
Addicted Boomer
maggie57  Offline
Addicted Boomer

Joined: Jul 2004
Posts: 4,664
Arizona, U.S.A.
Hi-

I am playing mystery solitare on Big Fish, I bought the game since I seem to be addicted, wonder who got me started on this, had to of been Nickie!!!!!!!!!!!!!!!!!!!! rotfl rotfl
Anyway, great game. Also, my password I needed to change and the people who help are so great, wish other companies would take their line.


maggie wave

Last edited by maggie57; 05/03/08 10:01 PM.
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