I haven't got anything like this yet because I just received an e-mail about purchasing a game during octoberfest and that was it. I did however receive a dvd game thing in the mail and tried to install it and it wasn't working. I am unsure if the dvd is corrupt or if it is something else. I hope it is the dvd itself because the other dvd games I have placed and played in my dvd rom seem to work just fine.

Kem

Thanks, BFG! I did gear from customer support, as I think I said in another post, and they confirmed that the e-mail was genuine. You guys are the greatest!

WW

Bitty Kitty, My dvd that I recieved from them would not work either I think that some of them are messed up a few other people have had this same problem. Trisha

I got the little greeny-blue 'Big Fish', now misplaced somewhere. It was cute, fit for, well NOT a baby, I guess. I'm more suspicious about it now.

Has anyone that confirmed their mailing address through the email the BFG sent a few weeks ago received the big fish yet? I haven't and I'm wondering if I did something wrong with that email. Kind of thought I would get the fish by now.

zookeeper, I think have thousands of them to mail. I am sure they are trying hard to get them all out.

I got my replacement velcro yesterday.

Ana

Thanks Ana, that's just me always thinking I didn't do it right.

I read about it on there site and e-mailed them and ask where mine was, got a reply, it is in the November mailings,

if you don't ask you don't get.



I am UK as well, ask them, I did, but I am still waiting.

That is a most unfair statement. This is a voluntary gesture on their part and they owe us nothing except what we have paid for. None of us have asked for this, and we got ours when they got around to it. Give them a break for goodness sakes, it's just a stuffed animal.

If everyone gives them a hard time over it, you are only discouraging them from future giveaways or special things they may wish to do.

Ana

Agreed with Ana that we just need to be patient. It's a nice gift and they're not obligated to give us any more than what we have already paid for (i.e., games that we've purchased).

If I get one, that's great but if not, that's okay too.

Well sorry if I upset you all, but when someone says they are going to do something and don't, I lose faith in them,
I don't feel that keeping them to 'there' promise is giving them a hard time,
I have kept to 'my' promise and let them take money from me every month.

If I am now 'barred' I will understand, and go somewhere else

You get more bees with honey than with vinegar widget.

Ana

I think mine is on the way, bless Big Fish. All I have to do when it arrives is keep it away from Pepper

Well said, will accept your comment.
Will try to keep 'my' opinions to myself.

Gifts are from the heart! And BFG's has a big heart! :pumpkin:

They have alway been helpful, friendly and responsive in business matters, but their free gift goes beyond that. They did not promise us anything for being year long customers. It uses profit that they don't have to use to create & send out gifts.

Many companies have all kinds of offers for new customers but not for their long term customers. This gift lets us know that BF appreciates their loyal customers as well as the new ones. That is a HUGE plus in my book!!!

At this time of the year, mail is slow, and, as BFG Guy said, they miscalculated the number of fish they needed because some folks, like me, switched from the 6 month deal to the 12 month deal. So they are busy catching up. And I am patiently waiting for my gift. And pretty soon, my mug!!!

I love BFG, and for me, it is the best thing that has happened. I can't afford the $20 and up games, but BF lets me play games again. (Retired and on a fixed low income really limits options)

Thank You Big Fish Games!!!

Judy (HorseDancer)

All opinions are welcome here.

I agree with Judy though.

I just ran across that this yesterday, when I renewed a magazine subscription. New customers could subscribe for half of what a renewal cost.

I'm blown away that a company is rewarding long time customers. If I eventually get a Fish, great! If it never finds me, that's ok too.

I'll still get to play games in my "free time" and have fun. Now, if they could send me some "free time", that would be great

Jenny I am gonna have the same problem when I get mine, trying to keep it away from my sweet Maybelle she is a Toy Fox terrier and thinks all stuffed toys are hers. Thank you BFG you are great and what would we all do if we did not have BFG. Let alone the compassionate and caring customer service they always give to their customers that alone is enough for me so if I get my toy great if not that is great too. Love that BFG Trisha

I didn't mean to stir the pot and start trouble. I was asking because I just assumed that I didn't reply to the email correctly and maybe others had already gotten their fish.

I agree, Big Fish Games is an awesome company. It is cool that they show appreciation to their long-time customers, unlike other companies that only give incentives to prospective new customers. What a nice way to be, huh! Thanks Big Fish! You're the best!

It will be a long time before I get a fish because I'm a fairly new customer. But what I'd really like is to get a cute hat for him -- like the Octoberfest hat he's wearing now.

Yea Jenny that would be real cute if he came withone but a person could always make one for him uh. Trisha

I like when they put Felix in a Sherlock Holmes hat like in the splash screen for Mystery in London. Adorable!

I see a big market here for Felix Clothes. :loL: I bet they'd sell well.

zookeeper, no reason to be sorry, I didn't mean for my coment to be directed to you.

Ana

I got my fish a couple months ago, unfortunately my Akita took it overt. Fortunately this 125 pound dog loves his animals and has never destoyed one in seven years. He just carries them around and loves them.

cmcd, your dog sounds too cute! The visual of a giant dog being careful with his toys cracks me up. I have a couple Beagles and they're not happy til they rip out all of the stuffing and the squeeky thing inside. I have a whole basket full of dismembered dog toys. Will have to keep Big Fish away from them.

My big lab never ripped up his toys and he knew that when he was excited he was to go to his toy box and get a stuffed toy and carry that so he didn't lick people.

Then we adopted Iron Jaw Keoki--no soft toy is safe with him for more than 30 seconds. So the soft toys had to go away. I can't get them to carry the plastic ones around though :witch: