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Unable to activate backup CD games #585629
01/09/10 12:17 PM
01/09/10 12:17 PM
Joined: Dec 2004
Posts: 1,863
Sanday, Orkney
Rosaboobie Offline OP
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Rosaboobie  Offline OP
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Sanday, Orkney
Just wondering if anyone else has had this problem, before I contact BFG support.

I bought Hidden Expedition - Devils Triangle and MCF Dire Grove both on backup CD but I am unable to activate either of them. I have uninstalled and reinstaled both of them several times now.

Have waited so long to play these two game!!


Boobie
Re: Unable to activate backup CD games [Re: Rosaboobie] #585633
01/09/10 12:32 PM
01/09/10 12:32 PM
Joined: Jul 2000
Posts: 48,414
near Yosemite
Marian Offline
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Marian  Offline
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I know someone who had this problem but I can't remember now what the precise fix was.

I will let her know that you have posted this so that she can come here and fill you in. smile

Re: Unable to activate backup CD games [Re: Marian] #585639
01/09/10 12:49 PM
01/09/10 12:49 PM
Joined: Apr 2004
Posts: 48,905
Alabama
looney4labs Offline
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looney4labs  Offline
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Alabama
Rosa, do you have a firewall blocking the games' attempt to connect with BFG?


"Dogs are not our whole life, but they make our lives whole."
-Roger Caras
Re: Unable to activate backup CD games [Re: looney4labs] #585640
01/09/10 12:52 PM
01/09/10 12:52 PM
Joined: Jul 2000
Posts: 48,414
near Yosemite
Marian Offline
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Marian  Offline
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near Yosemite
Can you look in the folders where these games are installed and see if there are any files that say activation? I'm vaguely remembering now that it may be something as simple as double clicking an activation file to get the games to activate.

Re: Unable to activate backup CD games [Re: Marian] #585660
01/09/10 01:38 PM
01/09/10 01:38 PM
Joined: Nov 2008
Posts: 545
B
BellaRosa Offline
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I am the one that had the problem and one of the games was indeed HE- Devil's Triangle plus a couple of other larger file games.

After dealing with 2 CS people, reinstalling my game manager and the games umpteen times and they even sent me new cd's the solution for me turned out to be simple.

After installing, go into the actual game folder-
example
Hidden Expedition- Devils Triangle folder-
in there is a file - Unlockgame

Double click on that and that activated the game manually rather than the game manager freezing at the activation stage.


That worked a treat.

One other person I know of had the problem but they were sent only the demo files on cd which was messing them up activating.

Hopefully the unlockgame files will work for you smile


Re: Unable to activate backup CD games [Re: BellaRosa] #585661
01/09/10 01:40 PM
01/09/10 01:40 PM
Joined: Jul 2000
Posts: 48,414
near Yosemite
Marian Offline
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Thank you! smile

Re: Unable to activate backup CD games [Re: Marian] #585662
01/09/10 01:44 PM
01/09/10 01:44 PM
Joined: Jun 1999
Posts: 5,896
California
Pokey Offline
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Pokey  Offline
BAAG Specialist

Joined: Jun 1999
Posts: 5,896
California
Did you check your PC Start Menu to see if there is an "unlock" choice for the game?

I had a problem recently where the game was continuously waiting for activation. I contacted Big Fish and they said to check the Game Manager. I did and the game had already been activated. They said it happens occasionly.

Re: Unable to activate backup CD games [Re: Pokey] #585665
01/09/10 02:06 PM
01/09/10 02:06 PM
Joined: Jan 2004
Posts: 83,345
In the Naughty Corner
BrownEyedTigre Offline
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In the Naughty Corner
Thanks Bella and Marian!

Ana wave


Don't feed the Trolls
Re: Unable to activate backup CD games [Re: BrownEyedTigre] #585876
01/10/10 03:06 AM
01/10/10 03:06 AM
Joined: Dec 2004
Posts: 1,863
Sanday, Orkney
Rosaboobie Offline OP
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Rosaboobie  Offline OP
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Posts: 1,863
Sanday, Orkney
Oh thank you, thank you, thank you. I have been trying to activate Devil's Triangle since before Christmas.

I love you all x x x x

Thats my Sunday taken care of now LOL


Boobie
Re: Unable to activate backup CD games [Re: Rosaboobie] #585988
01/10/10 10:51 AM
01/10/10 10:51 AM
Joined: Jul 2000
Posts: 48,414
near Yosemite
Marian Offline
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Marian  Offline
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Joined: Jul 2000
Posts: 48,414
near Yosemite
I'm so very glad this helped! happydance

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