Runtime error
#696846
02/08/11 01:48 PM
02/08/11 01:48 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
I have been getting this runtime error: (OS Vista 64 bit) Program:C\Windows\System32\nvvsvc.exe. I know it is connected to Nvidia but don't know why. I have also been getting a message stating Nvidia 260.99 either has closed or has stopped working. I would appreciate help with this problem, do you have a solution? Thanks, Terri Oops is right! I cannot find the shortcut to nvcplui.exe, which I believe is my Nvidia control panel. Is that correct and how can I get it back?
Last edited by Terri824; 02/08/11 02:09 PM.
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Terri824]
#696862
02/08/11 02:28 PM
02/08/11 02:28 PM
|
Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
|
GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
|
According to http://www.file.net/process/nvvsvc.exe.htmlSome malware camouflage themselves as nvvsvc.exe, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the nvvsvc.exe process on your pc whether it is pest. So make sure the nvsvc.exe that you have on your computer is not located in C:\Windows or C:\Windows\system32. Assuming it is not malware, According to the "PC Pitstop Analysis" on this page http://www.pcpitstop.com/libraries/process/i/nvvsvc.exe.htmlIt is not a necessary file and if you don't use specific advanced features of your NVidia graphics card, in particular overclocking, overriding of the refresh rate for OpenGL games, and dual monitor display you can disable the service by setting it to disabled in the Startup Mode of the Services tab. You could also try uninstalling and reinstalling your Nvidia drivers, in case they've become corrupt somehow.
|
|
|
Re: Runtime error
[Re: Jenny100]
#696882
02/08/11 03:27 PM
02/08/11 03:27 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
As always Jenny, thanks for your help. I haven't a clue what overclocking, overriding etc. is, so guess I don't need it. My concern is that sometime back I d/loaded a new driver from Nvidia and removed something from add/remove programs, perhaps a driver, I can't remember. But I do know that Mysterious Island 2 has not worked properly since I did it. The game had no problems but now it would be impossible to play it. It is distorted and jittery. I did go to My PC>C>Windows>System32 and searched for nvvsvc.exe and only found nvvsvc with an application type file. It is dated 10/16/10 and I think that might be when I began having the problems with that game. Anyway, there is no nvvsvc.exe. file.
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Terri824]
#696896
02/08/11 04:21 PM
02/08/11 04:21 PM
|
Joined: Apr 2001
Posts: 3,029 Indiana
Demosthenes
Addicted Boomer
|
Addicted Boomer
Joined: Apr 2001
Posts: 3,029
Indiana
|
It sounds like your video card's driver files are corrupted. It also sounds like your computer is set to "Hide extensions for known file types," which is the default for modern versions of Windows. That would explain why you're not finding "nvvsvc.exe"--it's there, but displaying as "nvvsvc". Anyway, I recommend downloading and installing the newest available drivers for your video card. To do so, you'll need to know the model of your video card. If you're not sure what video card you're using, you may be able to find out by looking at your computer specs, or either using Device Manager, or using dxdiag. Dxdiag is probaby the easier choice: click Start-->type dxdiag in the "Search programs and files box" and press return. Dxdiag should pop up: just click the Display tab to see some information about your video card, hopefully including the model number. Unfortunately, the information can be incomplete: in my case, for example, my card is listed as a "Radeon HD 4800 series". That's not very precise, since it covers a large range of cards, but it's actually enough information to find the right drivers. Once you've determined the model number, (or at least a close approximation of it,) go to Nvidia's driver download page and select the product type, series, and name, then set OS to Windows Vista 64-bit, make sure the language is set to English, and click Search, then click the green Download button. Save the file and then run it and follow the instructions on screen, making sure to allow changes to your computer if Windows asks for permission. When it's done, it hopefully will have successfully replaced your malfunctioning drivers with newer, working ones. So test it out and see.
|
|
|
Re: Runtime error
[Re: Demosthenes]
#697013
02/08/11 11:19 PM
02/08/11 11:19 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
Hi Demosthenes. I did download the new driver, then tried to play Mysterious Island 2 and it still did not work properly. I can't imagine what I have done to cause this problem. In add/remove programs it is only showing version 266.58. My pc> C> Nvidia> Display driver> 258.96, 260.99 and 266.58. I have Nvidia GeForce 9100. I appreciate your help. Thanks, Terri
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Demosthenes]
#697154
02/09/11 10:34 AM
02/09/11 10:34 AM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
Hi. I never found the nvvsvs.exe file. Correct, nvvsvc properties show yesterdays date, last accessed. I have not seen the error message since updating the driver. When I try to play Mysterious Island 2, it flutters when you move around in the game. If you're still it looks normal, but move and the background shakes. I will have to access it again and hopefully give you a better description. Thanks again, Terri
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Demosthenes]
#697296
02/09/11 05:48 PM
02/09/11 05:48 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
I got that computer in Aug. 09, wonder if that's what I got rid of. I know darn well that I removed something from Add/Remove programs. The game worked perfectly, before I did what I did! Now, can you have more than one driver at a time and if so can't you switch between them? I will try to contact support for help. Thank you so much for your help Demos! Terri
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Terri824]
#697334
02/09/11 08:39 PM
02/09/11 08:39 PM
|
Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
|
GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
|
Now, can you have more than one driver at a time and if so can't you switch between them? You can only use one version of the drivers at a time. But you can "revert to previous drivers" using Device Manager if your new drivers don't work out.
|
|
|
Re: Runtime error
[Re: Terri824]
#697656
02/10/11 09:22 PM
02/10/11 09:22 PM
|
Joined: Apr 2001
Posts: 3,029 Indiana
Demosthenes
Addicted Boomer
|
Addicted Boomer
Joined: Apr 2001
Posts: 3,029
Indiana
|
Yeah, unfortunately if the drivers are causing the problem, you'd have to make a choice: either you use the new drivers and don't play this particular game, or you use the old drivers long enough to play the game and then reinstall the new drivers when you're done. The swapping isn't fast, so you can't keep swapping back and forth easily.
The old drivers also won't install directly over the new ones, so you'd have to uninstall the new driver from Programs and Features in the Control Panel, reboot, then install the old driver. Then when you're finished with the game, you can install the new driver so you're ready to play other games.
It's a bit messy, so I don't recommend it unless you really want to play the game and support doesn't offer any other options.
|
|
|
Re: Runtime error
[Re: Demosthenes]
#697926
02/11/11 08:06 PM
02/11/11 08:06 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
Not good. How did everyone else play the game? Also, why is there no patch? It's not like this is a really new game. I downloaded it from Big Fish and they aren't any help either. The game has been on my pc for months, granddaughter wanted to play it, we loved playing the first one together and I hate to have to remove it, but........ doesn't look like I have a choice. I see where it was suggested that I download a new driver back in October for another game and I guess that's when it happened. Thanks again for your help. Terri
When you live in the past, it costs you the present.
|
|
|
Re: Runtime error
[Re: Terri824]
#697928
02/11/11 08:12 PM
02/11/11 08:12 PM
|
Joined: Oct 2000
Posts: 40,644 southeast USA
Jenny100
GB Reviewer Glitches Moderator
|
GB Reviewer Glitches Moderator
Sonic Boomer
Joined: Oct 2000
Posts: 40,644
southeast USA
|
Not good. How did everyone else play the game? Which game was this now? I don't see it mentioned in this thread. Also, why is there no patch? It's not like this is a really new game. I downloaded it from Big Fish and they aren't any help either. If you got the game from Big Fish, you won't get a patch. If they make a patch, they integrate it into the download and you "patch" by reinstalling through the game manager.
|
|
|
Re: Runtime error
[Re: Marian]
#697951
02/11/11 09:36 PM
02/11/11 09:36 PM
|
Joined: Jan 2006
Posts: 1,923 Texas
Terri824
OP
Addicted Boomer
|
OP
Addicted Boomer
Joined: Jan 2006
Posts: 1,923
Texas
|
Hi Marian. I too have seen many posts about problems with the game, but no solutions. I find this difficult to believe. Wonder will it ever be fixed. I've played the first game numerous times and would really like to play Return to Mysterious Island2 also. Terri
When you live in the past, it costs you the present.
|
|
|
|
|