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Re: Big Fish too big for its boots? [Re: lexxy] #747655
08/18/11 08:54 AM
08/18/11 08:54 AM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
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Sonic Boomer

Joined: Jul 2000
Posts: 48,228
near Yosemite
Myopia, I hope you will at least contact Customer Support if you haven't already, as I'm sure they will issue you a game credit for your game if they are unable to get it working properly for you. The more people that report these problems, the better, as this is the kind of information that they need in order to arrive at solutions.

I'm truly sorry that some people are still having problems with the new Game Manager. I haven't had a single problem with it, and I don't have a brand-new computer nor do I have a superpowered internet connection (and my download speeds haven't changed at all). wave

Re: big fish game manager [Re: Upsydaisy] #747660
08/18/11 09:25 AM
08/18/11 09:25 AM
Joined: Nov 2003
Posts: 1,314
NY
Springchicken Offline
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Springchicken  Offline
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Joined: Nov 2003
Posts: 1,314
NY
Hi bermag45, I'm using Kaspersky anti-virus 2011 version, never had any problems with BFG. wave


Why resist temptation? There will always be more. Don Herold.
Re: Big Fish too big for its boots? [Re: Marian] #747664
08/18/11 09:30 AM
08/18/11 09:30 AM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline
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Sparkle  Offline
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Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Good advice, Marian. I too have had no problem with the new game manager. On the other hand, I've had problems in recent months with some of the newer games running smoothly. I've contacted Tech Support in each instance and have always been given the option to receive a coupon code for credit. Unfortunately, with the variety of internet providers, gaming platforms, and PC's in today's market, there's bound to be cases where it's difficult or impossible to track down why someone is having a problem.

I hope that those who are having difficulties since the new Game Manager was introduced are soon able to "get back in the game".

Re: Big Fish too big for its boots? [Re: Sparkle] #747668
08/18/11 09:56 AM
08/18/11 09:56 AM
Joined: Jul 2009
Posts: 1,145
NYC, USA
smitty145 Offline
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smitty145  Offline
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Joined: Jul 2009
Posts: 1,145
NYC, USA
After reading about so many problems I have to say I'm fortunate not to have had any problems at all with the new GM. It recently updated again when dld Hidden Expedition and no issues with the newest version either.
As far as buying through the GM, I always sign into GB and buy through the link provided above for BFG at the top in support of GB. I like coming here and always getting good info from great people.

That's my 2 cents. wink wave
~ Carol


Gotta' be crazy, to keep from going insane crazy
Re: big fish game manager [Re: Upsydaisy] #747669
08/18/11 10:00 AM
08/18/11 10:00 AM
Joined: Jul 2001
Posts: 11,505
Kirkwood, MO USA
flutist Offline
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flutist  Offline
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Joined: Jul 2001
Posts: 11,505
Kirkwood, MO USA
I couldn't find a version number on my GM. I think the last update was March this year.


Corgis fill your life with Joy, your heart with Love, and your soul with Sunshine.
Re: big fish game manager [Re: flutist] #747671
08/18/11 10:04 AM
08/18/11 10:04 AM
Joined: Oct 2003
Posts: 9,303
Deepest darkest Norfolk, Engla...
bermag45 Offline
BAAG Specialist
bermag45  Offline
BAAG Specialist

Joined: Oct 2003
Posts: 9,303
Deepest darkest Norfolk, Engla...
Hi Springchicken - Good news - perhaps Kaspersky has addressed this issue since I shelved it over two years ago now. Glad to hear all is OK for you thumbsup wave

Bernie monky

Re: big fish game manager [Re: bermag45] #747676
08/18/11 10:32 AM
08/18/11 10:32 AM
Joined: Sep 2004
Posts: 246
Essex, UK
M
myopia Offline
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myopia  Offline
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M

Joined: Sep 2004
Posts: 246
Essex, UK
Thanks Marian...I know where to go to get the matter sorted, as I've been there before and always been impressed and grateful with the response, but I suppose my point is that it shouldn't be so complicated if problems occur...well, problems shouldn't occur.
Didn't intend this whinge to be hijacked to probs with game manager but apparently it has.
PS If you need to kill a thriving thread, call myopia.....hours later after my response and no replies. I rest my case (eww the power!)

Last edited by myopia; 08/19/11 12:50 AM.

'Reality is a projection of the mind' Quantum scientists
Re: big fish game manager [Re: Upsydaisy] #747886
08/19/11 09:02 AM
08/19/11 09:02 AM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
how do you keep the game manager on your desktop.

Re: big fish game manager [Re: family] #747892
08/19/11 09:28 AM
08/19/11 09:28 AM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline
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Sparkle  Offline
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Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
The Game Manager icon was automatically added to my desktop when it downloaded from BFG.

Re: big fish game manager [Re: Sparkle] #747897
08/19/11 09:51 AM
08/19/11 09:51 AM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
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Sonic Boomer

Joined: Jul 2000
Posts: 48,228
near Yosemite
Myopia, you certainly didn't kill this thread, nor were you being ignored. I would be very frustrated if I were having the problems with the new Game Manager that you are experiencing, and I sincerely hope that Customer Support will be able to get things sorted for you. Unfortunately, we here on the forum can do little to help beyond commiserating with the difficulties that some folks are having with the new GM. In a perfect world, all new implementations of the Game Manager would work flawlessly for everyone, but unfortunately that is rarely (if ever) the case with anything of this nature and complexity.

Fingers crossed that you are able to get back to playing the games very soon. smile

Re: big fish game manager [Re: Marian] #747920
08/19/11 11:20 AM
08/19/11 11:20 AM
Joined: Dec 2004
Posts: 1,863
Sanday, Orkney
Rosaboobie Offline
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Rosaboobie  Offline
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Sanday, Orkney
Well, I am happy to say that the new GM has solved my previous download problems, although I still do find my downloads much slower. But I dont mind that - just so long as they download eventually!


Boobie
Re: big fish game manager [Re: Rosaboobie] #747927
08/19/11 12:07 PM
08/19/11 12:07 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
how do you change the game manager to go to the desktop, i click quick launcher instead of desktop.

Last edited by family; 08/19/11 12:29 PM.
Re: big fish game manager [Re: family] #747934
08/19/11 12:30 PM
08/19/11 12:30 PM
Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Sparkle Offline
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Sparkle  Offline
Addicted Boomer

Joined: Jan 2009
Posts: 2,222
Canal Fulton, OH
Don't quite understand your question, family. The game manager icon was automatically added to my desktop when I downloaded and installed the first game I bought after the release of the new GM, the same as what happens with the game icons. Anytime I download and install a game or demo, an icon is automatically added to my desktop for that game. Maybe you should check with BFG Customer Support for instructions to answer your question.

Re: big fish game manager [Re: Sparkle] #747936
08/19/11 12:40 PM
08/19/11 12:40 PM
Joined: Jun 2010
Posts: 7,402
marietta,georgia
family Offline OP
BAAG Specialist
family  Offline OP
BAAG Specialist

Joined: Jun 2010
Posts: 7,402
marietta,georgia
thank you very much.

Re: big fish game manager [Re: family] #747942
08/19/11 02:24 PM
08/19/11 02:24 PM
Joined: Dec 2000
Posts: 1,947
Land of 10,000 Lakes
MrLipid Offline
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MrLipid  Offline
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Joined: Dec 2000
Posts: 1,947
Land of 10,000 Lakes
Anyone else noticed lately that BFG ads follow one around the web?

And here's why. BFG is using Criteo to mark folks who have visited BFG. If you want Criteo to stop, you have to opt-out by setting a cookie on your browser.

Like there weren't enough ads in the new Game Manager.

Re: big fish game manager [Re: Marian] #747943
08/19/11 02:35 PM
08/19/11 02:35 PM
Joined: Sep 2004
Posts: 246
Essex, UK
M
myopia Offline
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myopia  Offline
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M

Joined: Sep 2004
Posts: 246
Essex, UK
Marian, bless your heart for being so caring and empathetic. MaG should treasure you, because you are priceless.


'Reality is a projection of the mind' Quantum scientists
Re: big fish game manager [Re: myopia] #747950
08/19/11 03:41 PM
08/19/11 03:41 PM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,228
near Yosemite
I appreciate your kind words, myopia. I hope that things will be running smoothly for you very soon. flowers

Re: big fish game manager [Re: Marian] #747952
08/19/11 03:47 PM
08/19/11 03:47 PM
Joined: Dec 1999
Posts: 69,973
MaG Offline
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MaG  Offline
Sonic Boomer

Joined: Dec 1999
Posts: 69,973
Myopia,

We do - GameBoomers definitely, emphatically do.

Re: big fish game manager [Re: MaG] #747955
08/19/11 04:03 PM
08/19/11 04:03 PM
Joined: Sep 2004
Posts: 246
Essex, UK
M
myopia Offline
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myopia  Offline
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M

Joined: Sep 2004
Posts: 246
Essex, UK
Lol MaG, not the first time you've aided a stranded passenger....thanks for being there and God bless.

Last edited by myopia; 08/19/11 04:07 PM.

'Reality is a projection of the mind' Quantum scientists
Re: big fish game manager [Re: myopia] #747958
08/19/11 04:10 PM
08/19/11 04:10 PM
Joined: Jan 2004
Posts: 83,268
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

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Posts: 83,268
In the Naughty Corner
My kudos for Marian too! hearts


Don't feed the Trolls
Re: big fish game manager [Re: BrownEyedTigre] #747968
08/19/11 04:41 PM
08/19/11 04:41 PM
Joined: Apr 2004
Posts: 48,905
Alabama
looney4labs Offline
Sonic Boomer
looney4labs  Offline
Sonic Boomer

Joined: Apr 2004
Posts: 48,905
Alabama
And Mine, she is a treasure indeed! As are Ana and MaG. wave


"Dogs are not our whole life, but they make our lives whole."
-Roger Caras
Re: big fish game manager [Re: looney4labs] #747975
08/19/11 05:34 PM
08/19/11 05:34 PM
Joined: Jul 2000
Posts: 48,228
near Yosemite
Marian Offline
Global Moderator
Marian  Offline
Global Moderator
Sonic Boomer

Joined: Jul 2000
Posts: 48,228
near Yosemite
Aw, you folks are embarrassing me. smile flowers

Another update to the Game Manager was released today; the newest version is now 3.0.1.60. I hope that it will help folks who are still having problems with it. I believe that this is the last update planned for the foreseeable future.

Re: big fish game manager [Re: MrLipid] #747976
08/19/11 05:39 PM
08/19/11 05:39 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
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traveler  Offline
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T

Joined: Jan 2010
Posts: 3,293
Rivellon
I've got that taken care of, Mr. Lipid. Everytime I visit sites like Big Fish I just run CCleaner and remove all the cookies I don't want. Take that, Criteo! <g>

Unfortunately, Marian, there seem to be other "improvements" in the works (no clue as to what) and I gather they have no plans to reduce the size of this monster GM. Or to remove the ads.

Gil.

Last edited by traveler; 08/19/11 05:41 PM.

"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
Re: big fish game manager [Re: traveler] #747978
08/19/11 05:47 PM
08/19/11 05:47 PM
Joined: Jan 2004
Posts: 83,268
In the Naughty Corner
BrownEyedTigre Offline
The Sassy Admin and PR Liaison
BrownEyedTigre  Offline
The Sassy Admin and PR Liaison
Sonic Boomer

Joined: Jan 2004
Posts: 83,268
In the Naughty Corner


Don't feed the Trolls
Re: big fish game manager [Re: BrownEyedTigre] #747999
08/19/11 07:39 PM
08/19/11 07:39 PM
Joined: Jan 2010
Posts: 3,293
Rivellon
T
traveler Offline
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traveler  Offline
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T

Joined: Jan 2010
Posts: 3,293
Rivellon
Thanks, Ana. I'll check it out. smile

Gil.


"Best not to think about it. I don't want to fall to bits 'cos of excess existential thought."
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