Herinteractive purchasing policy
#964600
06/26/14 08:20 AM
06/26/14 08:20 AM
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Joined: Jul 2009
Posts: 453 Chicago
Kootsie
OP
Settled Boomer
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OP
Settled Boomer
Joined: Jul 2009
Posts: 453
Chicago
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I went to re-download The Shattered Medallion yesterday and was informed the following:
"It is too late to download this file. You were allowed to download within 30 days.
If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com". Apparently any games purchased after 2011 must be rebought.
This is a bad policy and I am very annoyed.
Coo Coo for Cocoa Pops
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Re: Herinteractive purchasing policy
[Re: Rushes]
#964611
06/26/14 09:16 AM
06/26/14 09:16 AM
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Joined: Oct 2003
Posts: 4,497 Toronto, Ontario, Canada
Susie07
Addicted Boomer
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Addicted Boomer
Joined: Oct 2003
Posts: 4,497
Toronto, Ontario, Canada
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Hi, Rushes!
That is a horrible policy. If you purchase the game, you own the game and should be able to download it as often as is necessary, within reasonable limits. What happens if your hard drive crashes ... or you need to reinstall Windows ... or you purchase a new computer?
I have never ordered from HerInteractive, but I certainly won't in the future.
Susan
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Re: Herinteractive purchasing policy
[Re: Kootsie]
#964616
06/26/14 09:30 AM
06/26/14 09:30 AM
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Joined: Jul 2005
Posts: 23,997 UK
Rushes
True Blue Boomer
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True Blue Boomer
Joined: Jul 2005
Posts: 23,997
UK
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I've never ordered from them either, Susan. I always used to purchase my Nancy Drew games on disc from either Interact or Amazon. They'll have to drag me kicking and screaming into the download-only age.
"Bleat, Watson -- unmitigated bleat!" ~ Sherlock Holmes
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Re: Herinteractive purchasing policy
[Re: Kootsie]
#964617
06/26/14 09:32 AM
06/26/14 09:32 AM
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Joined: Jul 2009
Posts: 453 Chicago
Kootsie
OP
Settled Boomer
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OP
Settled Boomer
Joined: Jul 2009
Posts: 453
Chicago
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Hi Susie!
Yep, right. It would be better to open an Amazon account, purchase the game there for download, which is the same price as HerIinteractive. It then goes into your library and is available for download any time.
Coo Coo for Cocoa Pops
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Re: Herinteractive purchasing policy
[Re: Kootsie]
#964621
06/26/14 09:47 AM
06/26/14 09:47 AM
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Joined: Oct 2001
Posts: 5,818 Beverly Hills, Florida
kjos
BAAG Specialist
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BAAG Specialist
Joined: Oct 2001
Posts: 5,818
Beverly Hills, Florida
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At least on GOG and other sites ,you can download and play the games you own forever. Richard
***To Error is Human**To Forgive is Divine***
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Re: Herinteractive purchasing policy
[Re: Kootsie]
#964640
06/26/14 11:06 AM
06/26/14 11:06 AM
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Joined: Oct 2003
Posts: 4,497 Toronto, Ontario, Canada
Susie07
Addicted Boomer
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Addicted Boomer
Joined: Oct 2003
Posts: 4,497
Toronto, Ontario, Canada
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I either order my games on disc from Amazon.ca or download them from BFG. I did download "Tesla Effect" from GOG but, as Richard stated, they allow you to download and play the games you own without any restrictions.
If ever I cannot find a game here in Canada that I really want to play, I'll download it from Amazon.com. I placed an order with them last year for an item that wasn't available in Canada, and their service was excellent.
Susan
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