GB HOMEPAGE

Steam help

Posted By: Laurette

Steam help - 03/07/19 12:58 AM

I am trying to access my account with Steam; have tried everything. They've sent me about 6 sets 0f nos., and when I enter them, they are not accepted. Does anyone know another way to contact them? Thank you.
Posted By: Marian

Re: Steam help - 03/07/19 01:36 AM

I don't think there's another way per se, but I did find this on YouTube and perhaps that's worth a shot?
Posted By: Laurette

Re: Steam help - 03/07/19 02:05 AM

Thanks, Marian, but I already did all that, with no success.
Posted By: Marian

Re: Steam help - 03/07/19 02:07 AM

Hopefully someone else will have a suggestion for you. I know others who have been frustrated with their attempts at contacting Steam Support.
Posted By: Draclvr

Re: Steam help - 03/07/19 03:18 AM

Unfortunately, you have no choice but to continue to work with Steam "support," such as it is.

What I would highly recommend is getting an account at GOG... their support is slow, but I just don't hear about the issues with people not being able to access their accounts like Steam.
Posted By: Winfrey

Re: Steam help - 03/07/19 03:28 AM

Are you typing the password or copying and pasting. Sometimes the copy and paste doesn’t work.
Posted By: Laurette

Re: Steam help - 03/07/19 03:49 AM

I'm typing
Posted By: FlyingDutchman42

Re: Steam help - 03/09/19 03:43 PM

Hi Laurette,

Why don't you create a second account and see if that
helps, so you might find out where the problem lyes?

(or is it "lies"? crazy)

Also It might be the firewall (new computer),
the right ports that have to be opened on your
Firewall.
using a different webbrowser to access steam)
or the steamguard that's blocking access.

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