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#1134975 - 12/12/17 03:30 PM big fish customer question
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 2947
Loc: georgia
i have email them about 3 problems and it has almost been a week should i be worry. cool lab puppy

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#1134977 - 12/12/17 03:55 PM Re: big fish customer question [Re: family]
Marian Offline
Global Moderator
Sonic Boomer

Registered: 07/04/00
Posts: 32317
Loc: near Yosemite in California
If it were me, I would write to them again after about a week has elapsed.

I wrote to them this morning and heard back from them within 5 minutes - but I think that at least sometimes the response time depends upon the nature of the problem. wave12

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#1134979 - 12/12/17 04:00 PM Re: big fish customer question [Re: family]
family Offline
Addicted Boomer

Registered: 06/16/10
Posts: 2947
Loc: georgia
thank you very much.

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