I sent Blackbox an e-mail since again the link they send has no survey link.
Just so you know,
the link to the survey in the email from blackbox is hidden under a blue box that says "ENTER ADDRESS".
If you get a message from blackbox after visiting https://backers.blackbox.cool/myst-25th-anniversary-collection
but you don't see a link, be assured that it's probably hidden.
Instead of an obvious link, there will be a blue box in the email saying
"ENTER ADDRESS" and looking like you're supposed to enter information. Clicking the box is supposed to take you to a link out on the Internet where the actual survey is. Sometimes an ISP's webmail anti-malware will block this link from functioning, as it did mine. Why they would expect anyone would automatically click what appears to be an image in an email is beyond me.
Blackbox never answered any of my requests for assistance.
However when I emailed Cyan, they told me I was supposed to click the blue
"ENTER ADDRESS" box. Clicking the blue "ENTER ADDRESS" box in the email didn't do anything. However while attempting to forward the blackbox email to Cyan to ask where the link was, I noticed the blue box had slightly different dimensions in the forwarding window, and when I clicked it there, it immediately took me out of my webmail (where I was logged in) to the blackbox page. If I'd realized the blue box had a link attached, I would have used right-click and open in new tab. All I knew was that something wasn't functioning as intended. Why couldn't they just put a URL link where people could recognize it and see it instead of sending what appeared to be a useless email advertising a survey "somewhere" that had no obvious weblink.
Today Cyan sent an email complaining about how some people weren't answering the survey and said the survey would be closed on July 31.