Re: GotGameEntertainment
[Re: Cappy]
#186095
08/08/07 09:29 AM
08/08/07 09:29 AM
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Joined: Apr 2004
Posts: 48,905 Alabama
looney4labs
Sonic Boomer
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Sonic Boomer
Joined: Apr 2004
Posts: 48,905
Alabama
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Cappy, were you using info@gotgameentertainment.com to contact them?
Their physical address is:
Got Game Entertainment 33 Birch Hill Road Weston CT 06883 USA
"Dogs are not our whole life, but they make our lives whole." -Roger Caras
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Re: GotGameEntertainment
[Re: Cappy]
#187306
08/10/07 01:56 PM
08/10/07 01:56 PM
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Joined: Nov 2001
Posts: 920 West Seattle, WA
ces
Settled Boomer
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Settled Boomer
Joined: Nov 2001
Posts: 920
West Seattle, WA
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I received my copy of "The director's cut" about 3 months ago but hadn't opened it yet. Upon reading this, I just opened it, and voila! It contains only 1 cd - "Scratches - New - Director's Cut."
so, should I have another cd?
If yes (I got mine from amazon.com) how do I go about requesting it? I hope I don't need a receipt or something because I don't have it.
Christine
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Re: GotGameEntertainment
[Re: ces]
#187329
08/10/07 02:24 PM
08/10/07 02:24 PM
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Joined: May 2005
Posts: 613
PolloDiablo
Settled Boomer
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Settled Boomer
Joined: May 2005
Posts: 613
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Hi ces, the game is on one CD and you can play it as it is. However, there is a huge update to it, which you can either download yourself from here http://www.nucleosys.com/forum/viewtopic.php?t=2153or, if you have a slow connection, ask GotGameEntertainment for it on a CD. Use either of the abovementioned email-addresses and simply state that you would like the update for Scratches Director's Cut. Hope that helps
I'll be back, one day, when I feel like it.
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Re: GotGameEntertainment
[Re: ces]
#187331
08/10/07 02:29 PM
08/10/07 02:29 PM
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Joined: Oct 2003
Posts: 9,403 Crazy Town
TLC
BAAG Specialist
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BAAG Specialist
Joined: Oct 2003
Posts: 9,403
Crazy Town
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If yes (I got mine from amazon.com) how do I go about requesting it? I hope I don't need a receipt or something because I don't have it.
Ces, You won't need a receipt and won't be charged for the update CD. Contact Gotgame not Amazon.
<3 I am in love with Norman Reedus/Daryl Dixon <3
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Re: GotGameEntertainment
[Re: ces]
#189699
08/15/07 05:45 PM
08/15/07 05:45 PM
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Joined: Jan 2004
Posts: 83,349 In the Naughty Corner
BrownEyedTigre
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,349
In the Naughty Corner
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That's awesome Christine, thank you for posting the link. It should help alot of members that have broadband. Ana
Don't feed the Trolls
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Re: GotGameEntertainment
[Re: BrownEyedTigre]
#189724
08/15/07 07:07 PM
08/15/07 07:07 PM
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Joined: Nov 2001
Posts: 920 West Seattle, WA
ces
Settled Boomer
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Settled Boomer
Joined: Nov 2001
Posts: 920
West Seattle, WA
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I was so excited to find a place where I could download it that I forgot to do something:
Thank you PolloDiablo and TLC for the information in your prompt replies!!!
BTW - I downloaded the update - it took about 45 minutes for me, but I do have cable and a fast machine. I haven't installed it yet though because Hubby is installing Windows Vista, which will scrub all of my program files and saved games, next week. So I'll wait till that's over, and everything is reinstalled, before installing the Director's cut & the update. And I probably should finish 1 or started games . . .
Christine
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Re: GotGameEntertainment
[Re: Darlene]
#191354
08/19/07 08:22 PM
08/19/07 08:22 PM
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Joined: Jan 2007
Posts: 1,054 Sun City, AZ
Barry
Addicted Boomer
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Addicted Boomer
Joined: Jan 2007
Posts: 1,054
Sun City, AZ
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I have the original Scratches. Will this update work with that or do I have to get the Director's cut which if I understand correctly is essentially the same game? Mainly if I reinstall my Scratches original will the update take? Thanks
Barry
I've seen God, and his name is iPad. Let us pray yes, I do use my Hairbrush as a Microphone and Dance around in my Underwear. Thank you very much.
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Re: GotGameEntertainment
[Re: Barry]
#191355
08/19/07 08:26 PM
08/19/07 08:26 PM
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Joined: Jan 2004
Posts: 83,349 In the Naughty Corner
BrownEyedTigre
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,349
In the Naughty Corner
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Barry, the updates are for the Directors Cut Version only, not the original SCratches. Ana
Don't feed the Trolls
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Re: GotGameEntertainment
[Re: ces]
#191980
08/21/07 03:04 PM
08/21/07 03:04 PM
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Joined: Dec 2004
Posts: 497 Millbrook, New York
Cappy
OP
Settled Boomer
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OP
Settled Boomer
Joined: Dec 2004
Posts: 497
Millbrook, New York
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Me again! I STILL have heard nothing from Got Game Entertainment regarding the update disc for this game. My initial request was dated July 22. Since then, I've written several times and also tried the email address that Looney4Labs provided. Still no response. According to Becky, the company ran out of discs. That's understandable. What isn't, however, is that there is no communication at all from the company. It's terribly frustrating.
Becky, I hate to bother you, but you seem to be someone who can "get through" to these people. Can you encourage them to answer their correspondence? I'm willing to wait a few more days (weeks?) for the new shipment of discs, but I'd certainly like to know that eventually I'll get one so I can play the game. Actually, all I'm really asking for at the moment is the simple courtesy of a response from Got Game Entertainment.
Thanks a lot, folks, for listening to my rant and for any help you can give me. I don't know who else to turn to....except my GameBoomers friends.
Cappy
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Re: GotGameEntertainment
[Re: Cappy]
#192008
08/21/07 04:30 PM
08/21/07 04:30 PM
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Joined: Jan 2004
Posts: 83,349 In the Naughty Corner
BrownEyedTigre
The Sassy Admin and PR Liaison
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The Sassy Admin and PR Liaison
Sonic Boomer
Joined: Jan 2004
Posts: 83,349
In the Naughty Corner
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Cappy, given GotGames track excellent track record on answering emails, is there a chance your Internet Provider has marked it as spam and isn't letting their responses get through? I have Comcast and they do it all the time. YOu will not be aware either because they do not tell you if they blacklist them. Ana
Don't feed the Trolls
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Re: GotGameEntertainment
[Re: Becky]
#192197
08/22/07 07:36 AM
08/22/07 07:36 AM
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Joined: Dec 2004
Posts: 497 Millbrook, New York
Cappy
OP
Settled Boomer
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OP
Settled Boomer
Joined: Dec 2004
Posts: 497
Millbrook, New York
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Thank you both!!! Ana, I did wonder if my emails were getting through. I have AOL and there's no indication that the mails were rejected, but I guess that doesn't mean they actually got to their destination, huh? I don't know how to correct the problem. Maybe it's happening to other emails from me, and I am not aware of it. Not a comforting thought.
Thanks for your help, too, Becky. I really hated to bother you but couldn't think of what else I could do. I was aware you had contacted them in the past, so you served as my only "link" to them. I appreciate what you've done on my behalf.
Maybe I'll have to download the update. Not looking forward to that; but since I can't be certain about my emails, I guess I have no alternative.
Anyway, thanks a bunch for helping me with this.
Cappy
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Re: GotGameEntertainment
[Re: ]
#200942
09/10/07 03:39 PM
09/10/07 03:39 PM
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Joined: Dec 1999
Posts: 69,973
MaG
Sonic Boomer
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Sonic Boomer
Joined: Dec 1999
Posts: 69,973
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Noelle, The support for this game is done by the developers (I think). Contact them at support@weekendcapri.com. Also have you posted at the Glitches forum. If you do - post your computer's specs. Check the stickied thread on the top of the forum. - I see that you already posted at that forum.
Last edited by MaG; 09/10/07 03:40 PM.
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